Order Management Manager

hace 3 semanas

Tlahuac, México Motive A tiempo completo

**Who we are**:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

**About the Role**:
**What You'll Do**:

- This role will be a blend of order management, fulfillment coordination and RMA process management as we continue to scale into the Mexico region.
- Communication Skills - Strong communication skills in order to collaborate with different swim-lanes, and representing Motive to external customers, vendors, partners.
- Organizational Skills - Be able to perform several tasks at one time, keep detailed records, and manage several projects in a fast-paced environment
- Problem-solving Skills - Must handle unforeseen issues, and proactively alert internal teams with a sense of urgency.
- Analytical Skills - Collect and analyze information, problem solve with data to facilitate decision making

**What We're Looking For**:

- 3+ years of related experience in a similar role within Order / Operations Management, with expertise in US-Mexico operations
- English + Spanish fluency in speaking and in writing
- Very strong Excel skills and highly sensitive to numbers
- Proficiency with ERP software (i.e. Netsuite, Coupa, SAP) and CRM systems (Salesforce)
- Working knowledge of accounting principles
- Bachelors Degree, or equivalent work experience, required
- Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives._
- The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. _It is Motive's policy to require that employees be authorized to receive access to Motive products and technology._

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