Customer Service Agent

The Service Desk agent is responsible for providing Service Desk support services L1 and in some cases L2 and ensuring high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Service Desk agent analyzes the problems and records the issues addressed...

**Qualifications**: - Previous experience in a direct customer contact position is a must(1-2 years). - Customer service orientation; energetic and outgoing personality. - BILINGUAL - English/Spanish a plus. **Responsibilities**: - Complete tasks and cases within committed service level agreements - Understand customer’s needs and document website goals...

With years of experience, Sunwise Energy is a company offering turnkey renewable energy solutions to its clients. Sunwise Energy integrates all the aspects of solar sales and installations in house to offer and guarantee the best quality of service and maintenance to its customers. Survey, Design, Permitting & Engineering, Financing, Installation. In your...

**Qualifications**: - Previous experience in a direct customer contact position is preferred. - Customer service orientation; energetic and outgoing personality. - BILINGUAL - English/Spanish a plus. **Responsibilities**: - Receive Intakes for Legal situations from potential new clients via electronic or telephonic sources. - Make multiple follow-up calls...

Importante empresa de embalaje y empaquetado de productos de tecnología ubicada en Col. los periodistas (periférico y lopez mateos) esta en búsqueda de **Customer service-Inglés 70%.** $21.000 mensual nominal. $2.100 bono de asistencia. $2.100 bono de puntualidad. $2.000 vales de despensa. Horario de L-V 8:00 am a 6:00 pm Licenciatura terminada. Dar...

SOLICITAMOS PERSONAL BILINGUE CALL CENTER !! CUSTOMER SERVICE **Job Types**: Full-time, Permanent **Salary**: From $18,500.00 per month Idioma: - Inglés (Obligatorio)

**Customer service** **MAIN RESPONSIBILITIES**: - Prepare quotes requested by clients - Customer Support - Order management - Product request and shipment - Attention to customer visits **KNOWLEDGE, SKILLS AND ABILITIES**: ** NATIVE OR ADVANCE ENGLISH ESSENTIAL** - MS Office skills (EXCEL) - Mathematical abilities - Organized - Communication skills -...

As a Customer Service Coordinator, your role is pivotal in ensuring exceptional customer satisfaction and seamless operations within your domain. Your responsibilities encompass a multifaceted approach, including, Customer Satisfaction, Compliance Management, Product Knowledge, Contractual Understanding, End-to-End Process Management, Continuous...

_Advanced english skills required_ - This is a fully on-site position in Guadalajara, Jalisco_ **RESPONSIBILITIES** 1. TAKE INBOUND CALLS FROM OUR CUSTOMERS RELATED TO DIFFERENT CUSTOMER SERVICES SITUATIONS 2. TAKE PAYMENTS AND KNOW HOW TO GUIDE CUSTOMERS TO MAKE PAYMENTS ON THEIR OWN 3. KNOW HOW TO READ LOAN BALANCES AND MAKE PAYMENT ADJUSTMENTS 4....

**Vacante para la empresa J&W CONSULTORES en los periodistas - Zapopan, Jalisco**: **Customer service**: Importante empresa de embalaje y empaquetado de productos de tecnología ubicada en Col. los periodistas (periférico y lopez mateos) esta en búsqueda de**Customer service-Inglés 70%.** $21.000 mensual nominal. $2.100 bono de asistencia. $2.100 bono de...

**Requirements**: 1 YEAR+ OF CUSTOMER SERVICE EXPERIENCE 1 YEAR+ AUTOMOTIVE INDUSTRY (PREFERRED) HIGH SCHOOL DIPLOMA OR EQUIVALENT PREFERRED BILINGUAL SPANISH/ ENGLISH REQUIRED STRONG COMPUTER SKILLS **Responsabilities**: BUILDS AND MAINTAIN BUSINESS RELATIONSHIP WITH CLIENTS BY PROVIDING PROMPT AND ACCURATE SERVICE TO PROMOTE CUSTOMER LOYALTY. ENSURES...

THE SERVICE COMMUNICATIONS ASSISTANT IS AN AGENT WHO WILL HANDLE THE PHONE COMMUNICATIONS WITH CUSTOMERS THAT NEED SERVICE FOR THEIR VEHICLES OR THAT ARE BEING ALREADY ATTENDED AT ONE OF OUR SERVICE CENTERS. MAIN RESPONSABILITIES SCHEDULE APPOINTMENTS PROVIDE UPDATES WHEN THE CUSTOMER CALLS IN TO GET INFORMATION ABOUT THEIR VEHICLES REPAIRS CONTACT CUSTOMERS...

KEY ELEMENTS OF THE POSITION: - SUPPORT OUR CLIENTS’ CUSTOMERS VIA CALLS - PROVIDE ALL ASPECTS OF SUPPORT CUSTOMER SERVICE - BECOME A CLIENT PRODUCT AND PROCESS EXPERT - HELP BUILD A BRAND THROUGH ENGAGING CUSTOMER INTERACTIONS YOU ARE: - PASSIONATE ABOUT HELPING OTHERS - FRIENDLY, SELF-MOTIVATED, AND A NATURAL PROBLEM SOLVER - OUTSTANDING AT WRITTEN AND...

Overall responsibility: To ensure all complaints are acknowledged in a timely manner and maximize customer satisfaction. Areas of responsibility: Provide exceptional customer support Inputting all complaint information into the complaint system. Documentation of collector pro Handle complaints and all communication with our customers in accordance with the...

We are hiring: Customer service to Analyst KYC - Conduct client profile reviews for customer accounts. - Review all information and documentation ensuring compliance with local regulation. Follow up with clients to ensure information is received before due dates Perform KYC, and ensuring records are not past due. Qualifications: 1-2 years of relevant...

**Practicante Customer Service Industrial** **Requisitos**: - Carrera: Actuaria o Ingeniería Industrial. - Semestre: 5 en adelante - Disponibilidad de Horario de lunes a viernes (5 hrs. al día) **CONOCIMIENTOS Y HABILIDADES** - Manejo de Paquetería Office. - Manejo Intermedio de Excel - Conocimiento intermedio de Macros, Visual Basic. - Manejo de...

_**Forma parte de nuestra familia**_ - **Grupo Novapak solicita**:_ **Customer Service** **Requisitos**: - Experiência preferentemente en ramo industrial - Mínimo preparatoria concluida. - **SIN PROBLEMAS DE TRASLADO al West Plaza Park**: - Mínimo 6 meses de experiência con atención al cliente, call center, ventas de servicios o cualquier otra...

Education : EQUIVALENTEXPERIENCE **At Elanco (NYSE: ELAN) - it all starts with animals!** **As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to...

Empresa lider en su ramo Solicita **Customer Service** **Requisitos**: - Licenciatura o ingeniera terminada - Experiência en el puesto mínima de 2 años - Dominio del inglés - Manejo de excel Experiência: Análisis de datos, administración de clientes, seguimiento de forecast y/o requerimiento de clientes, Seguimiento a embarques con almacén y...

**Vacante para la empresa Tres R en Zapopan, Jalisco**: CUSTOMER SERVICE SIN EXPERIENCIA - LA VACANTE ES 100% PRESENCIAL - INGLÉS INTERMEDIO-AVANZADO *A continuación te envío la información de la vacante:* *REQUISITOS* Escolaridad: Bachillerato concluido. Idioma: inglés intermedio-avanzado ️ *ACTIVIDADES* - Tomar llamadas de personas que viven en...