Jr Account Manager

hace 2 semanas

Ciudad de México Porch Mexico A tiempo completo

Porch Group is a vertical software company reinventing the home services and insurance industries. Through our family of technology, SaaS, and Insurance companies we are able to offer innovative software and service solutions to more than 28,500 companies, and 350,000 policyholders across the country.

Our mission is to completely transform the way people buy, sell, move, and manage their homes throughout their home journey. Sure, it's a tall order to transform a $320 billion industry, but we're already well on our way. Since we were founded in 2012, we've stuck to our values and our commitment to foster a "No Jerks, No Egos" culture, which is a big reason we've gone from a scrappy startup to a Nasdaq-listed company and the industry-leading partner for the home in less than eight years.

At Porch Group, no two days will ever be the same and you'll have the opportunity to help solve big problems, with a refreshing balance of team support and ownership of your work.

The future is bright for the Porch Group, and we'd love for you to be a part of it, as our **Jr Account Manager**

**WHAT YOU WILL DO**:
This role will support Porch's overall mission by ensuring we are establishing, maintaining, and supporting relations between PMG and its Service Providers that utilize our software services and service Porch Moving Group customers.

As an AM your goal is to educate MSPs on the benefits of their account with PMG, find what their organizational goals are, ensure that MSPs understand the expectation of having an account with PMG, and in some cases negotiate MSP's rates. The AM Team is critical to PMG's success by monitoring MSP performance metrics, setting frequent check-ins and ensuring that our expectations are met by our supply network (MSPs). Account Managers help identify mutual wins that benefit both our MSPs and PMG. Including but not limited to educating, monitoring/actioning on quality metrics, advocating, upselling/expansion of services, and retention of our MSP Network.

**WHAT TO EXPECT**:

- **Quick recruitment process** through video calls.
- **Pay**:an attractive base pay rate per hour.
- **Bonuses**: a compelling bonus plan to motivate you to go beyond and above to reach your goals.
- **Training**:paid initial training, as well as on-going training to help you develop in your role and career.
- **Career path**: this is only the beginning We offer real opportunities for career growth as our team keeps on growing
- **Support**:You're working from home but not alone Your team is available in real-time to help you be successful
- **Work/Life Balance**:This is a 100% remote job which means no more time wasted in traffic Spend more time at home, where your family needs you

**WHAT YOU BRING**:

- Strong interpersonal skills
- Organizational skills
- A strong ability to adapt
- Experience working with move service providers
- **Workspace**:A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.
- **Equipment**:a laptop (or a desktop computer) and an internet connection that meet our minimum requirements.

**NOTE**: we can proceed to the interview stage even if your equipment doesn't yet meet the minimum requirements. However, please note that you won't be able to start working without these minimum specifications, which means that you will need to upgrade before your start date, in case we will be extending an offer.

This role will be remote permanently

LI-MG1

LI-DNI

**What's next?**

Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

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