Csr Controls Jr
hace 4 meses
**What are you going to do?**
Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.
**How will you do it?**
**Order Processing**
- Order input in SAP (different order types)
- Send order confirmation to customer (confirm delivery date based on ATP, partial delivery allowed, etc)
**Backorder monitoring and order management**
- Monitor the customer backorders in conjunction with Customer, Warehouse, Supply & Demand, Credit Control, Purchase and Forwarder.
- Maintenance of planned shipping days (delays, customer requests, etc)
- Handle customer order cancellations (DOA)
- Monitor call-off orders
**Enquiry handling**
- Handle customer questions on deliveries, delays, problems, etc.
- Follow-up on pending basic quotes
- Coordinate approach with Inside/outside sales representative
**Customer care**
- Handle customer questions effectively and in a service-oriented manner
- Follow up on actions requested in sales representatives call reports
- Inform customers about changed delivery times and equivalent products
**Filing & miscellaneous**
- Case management in Salesforce
- Keep customer details and price agreements up-to-date.
- Collect, share and document leads, projects, competitor details
**What are we looking for?**
- Fluent in English (conversational)
- Customer-oriented experience with a focus on details
- PC skills - MS office
- Communication and interpersonal skills
- Problem-solving
- SAP (desirable)
-
Csr Industrial Refrigeration
hace 4 meses
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**What will you do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in the system (different order types) - Send order confirmation to customer (confirm delivery...
-
Csr Security Acvs
hace 4 meses
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**What will you do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in SAP (different order types) - Incoming calls management - Send order confirmation to...
-
Csr Applied Parts Sr
hace 1 mes
San Pedro Garza García, N. L., México Johnson Controls A tiempo completo**Job Description**: **What will you do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - Order input in the system (different order types) - Send order confirmation to...
-
Csr Ducted Parts Sr
hace 4 meses
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**What will you do?** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How will you do it?** **Order Processing** - ** Incoming calls management**: - Order input in the system (different order types) - Send order...
-
Ci Manager Jr
hace 4 meses
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**What you will do? Job Scope & Purpose** As a **Continuous Improvement Jr Manager**, you will enhance the timely and accurate processing of orders to help Johnson Controls achieve its revenue targets. You will establish a structure to support ongoing activities, manage and motivate team members, and drive their development. Additionally, you will be...
-
Customer Service Representative Jr
hace 4 meses
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with Customer, Warehouse, Supply &...
-
Analista de Facturación Jr. Especializado
hace 3 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoResumen de la empresa:Johnson Controls es una empresa líder en soluciones de energía y eficiencia, con una presencia global en más de 150 países.Descripción del cargo:Buscamos a un Analista de Facturación Jr. Especializado para unirse a nuestro equipo en México, Chile, Colombia y Guatemala.Responsabilidades:- Análisis de información para realizar...
-
Csr Ducted Jr
hace 3 semanas
San Pedro Garza García, México Johnson Controls A tiempo completoWhat are you going to do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order Processing - Order input in SAP (different order types) - Send order confirmation to customer (confirm delivery date based...
-
Billing Analyst Jr
hace 2 meses
San Pedro Garza García, N. L., México Johnson Controls A tiempo completo**Funcion Principal**: - Realizar procesamiento de pre-factura y nota de credito siguiendo los procesos y políticas de Johnson Controls. - Cumplir con los requerimientos del cliente de acuerdo con los tiempos establecidos, SLA de 24 horas. - Asistencia en los cierres de mes. **Que Buscamos?** - Escolaridad: CP, LA, LAE, LAF o afin - Mínimo 6 meses de...
-
Billing Analyst Jr
hace 2 meses
San Pedro Garza García, N. L., México Johnson Controls A tiempo completo**Función Principal**: - Realizar procesamiento de pre-factura y nota de crédito siguiendo los procesos y políticas de Johnson Controls. - Cumplir con los requerimientos del cliente de acuerdo con los tiempos establecidos, SLA de 24 horas. - Asistencia en los cierres de mes. **Que Buscamos?** - Escolaridad: CP, LA, LAE, LAF o afín - Mínimo 6 meses de...
-
Billing Analyst Jr
hace 4 meses
San Pedro Garza García, N. L., México Johnson Controls International A tiempo completo**Función Principal** - Realizar procesamiento de pre-factura siguiendo los procesos y políticas de Johnson Controls. - Cumplir con los requerimientos del cliente de acuerdo con los tiempos establecidos, SLA de 48 horas. - Asistencias en los cierres de mes. **Que buscamos** - Escolaridad: CP,LA, LAE, LAF - Mínimo 6 meses de experiência en...
-
Business Intelligence Analyst Jr Specialist
hace 3 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completoJob OverviewWe are seeking a skilled Junior Business Intelligence Developer to join our team at Johnson Controls. In this role, you will be responsible for collecting and coordinating business requirements for analytical reporting, monitoring report performance, and providing user support through training and query resolution.
-
Business Intelligence Analyst Jr
hace 1 mes
San Pedro Garza García, N. L., México Johnson Controls A tiempo completo**What will you do?** The Business Intelligence Analyst Jr collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues and develop/enhance processes with simplification or automation. Provides BI system user support through training and...
-
CSR Fire Detection
hace 3 meses
San Pedro Garza García, Nuevo León, MX Johnson Controls International A tiempo completoWhat will you do?Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.How will you do it?Order ProcessingOrder input in the system (different order types)Incoming calls managementSend order confirmation to customer (confirm delivery...
-
CSR Ducted Jr
hace 7 días
San Pedro Garza Garcia, Nuevo Leon, Mexico Johnson Controls A tiempo completoWhat are you going to do? Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. How will you do it? Order ProcessingOrder input in SAP (different order types)Send order confirmation to customer (confirm delivery date based on ATP,...
-
Business Intelligence Analyst Jr.
hace 4 semanas
San Pedro Garza García, Nuevo León, México Johnson Controls, Inc. A tiempo completo**Job Summary**We are seeking a highly skilled Business Intelligence Analyst Jr. to join our team at Johnson Controls, Inc. As a key member of our organization, you will play a vital role in collecting and coordinating business requirements for analytical reporting.About the Role:Collect and coordinate business requirements for analytical reporting.Monitor...
-
Jr Colector
hace 2 meses
San Pedro Garza García, N. L., México Johnson Controls A tiempo completo**What will you do?** The Collector ensures that payment receives on time, reviews with customers the follow up of payments, and determines high risk customers. **How will you do it?** - Analyze risk comparing credit limit to open balance - Minimize exposure for high-risk customers - Identify disputes on accounts and turn over to resolver - Finish daily...
-
san pedro garza garcía, México Johnson Controls, Inc. A tiempo completoWhat will you do? The Business Intelligence Analyst Jr collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues, and develops/enhances processes with simplification or automation. Provides BI system user support through training and...
-
Billing Analyst Jr
hace 2 meses
San Pedro Garza García, N. L., México Johnson Controls A tiempo completo**Actividades / responsabilidades de la posición**: - Análisis de información para realizar prefacturación - Revisión y control del proceso de facturación - Soporte principalmente con México, Chile, Colombia, Guatemala Analisis de informacion para realizar prefacturacion, proactivo, trabajar bajo presion, trabajo en equipo, experiência en...
-
san pedro garza garcía, México Johnson Controls, Inc. A tiempo completoWhat will you do? The Collector ensures that payments are received on time, reviews follow-ups with customers regarding payments, and determines high-risk customers. How will you do it? Coordinate collections calls and emails for accounts that are past due. Analyze risk by comparing credit limit to open balance. Minimize exposure for high-risk customers....