Principal Product Designer

hace 3 meses


Desde casa, México Zillow A tiempo completo

We are a multidisciplinary team. Our roles include product design, content design, experience research, design systems, and design operations

We build useful, usable, and innovative experiences for Zillow customers. These experiences live across web, mobile, and internal software platforms.

Our team cares deeply about solving problems for real people - customers, co-workers, and everyone else. We seek to make everything a little better than we found it.

Somos un equipo multidisciplinar. Nuestras funciones incluyen el diseño de productos, el diseño de contenidos, la investigación de experiências, los sistemas de diseño y las operaciones de diseño.

Construimos experiências útiles, usables e innovadoras para los clientes de Zillow. Estas experiências se desarrollan en plataformas web, móviles y de software interno.

Nuestro equipo se preocupa profundamente por resolver problemas para personas reales: clientes, compañeros de trabajo y todos los demás. Buscamos hacer todo un poco mejor de lo que lo encontramos.

**About the role**:
As a principal product designer, you’re responsible for uncovering customer insights, developing design strategy and vision, and leading product teams to deliver outstanding customer experiences. As a design leader, you develop positive relationships, provide mentorship to other designers, and work with others to elevate design quality. Our mission is to make Zillow the most-loved place to discover, buy, sell, or rent a home.

**Responsibilities**:

- Design digital experiences for web, iOS, Android, and operator platforms
- Advocate for customer needs and ensure that designs address customer goals
- Work with product managers, researchers, content designers, and engineers
- Lead design activities like problem definition, storytelling, journey mapping, co-design sessions, prototyping, design critique, and user testing
- Propose, test, and evaluate ideas that improve Zillow customer experiences
- Build detailed information architecture, interaction models, and UI patterns
- Present design work and regularly engage with partners for feedback
- Lead multiple projects independently and deliver high-quality work on time
- Partner with other designers to ensure design consistency and excellence
- Share expertise and mentorship to help others develop skills
- Contribute, learn, grow, and have fun

Como diseñador principal de productos, eres responsable de descubrir las ideas de los clientes, desarrollar la estrategia y la visión del diseño y liderar equipos de productos para ofrecer experiências de cliente excepcionales. Como líder de diseño, desarrollarás relaciones positivas, asesorarás a otros diseñadores y trabajarás con otros para elevar la calidad del diseño. Nuestra misión es hacer de Zillow el lugar más querido para descubrir, comprar, vender o alquilar una casa.

**Responsabilidades**:

- Diseñar experiências digitales para plataformas web, iOS, Android y operadores.
- Defender las necesidades de los clientes y garantizar que los diseños aborden los objetivos de los clientes
- Trabajar con jefes de producto, investigadores, diseñadores de contenido e ingenieros
- Dirigir actividades de diseño como definición de problemas, narración de historias, mapeo de viajes, sesiones de codiseño, creación de prototipos, crítica de diseño y pruebas de usuario
- Proponer, probar y evaluar ideas que mejoren las experiências de los clientes de Zillow.
- Construir una arquitectura de información detallada, modelos de interacción y patrones de interfaz de usuario.
- Presentar el trabajo de diseño y comprometerse regularmente con los socios para obtener retroalimentación
- Dirigir múltiples proyectos de forma independiente y entregar trabajo de alta calidad a tiempo
- Colaborar con otros diseñadores para garantizar la coherencia y la excelencia del diseño
- Compartir experiência y tutoría para ayudar a otros a desarrollar sus habilidades
- Contribuir, aprender, crecer y divertirse.

This role has been categorized as a teleworker position. Teleworkers do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any part of Mexico, but preferably in Mexico City, as we would encourage attendance for occasional in-office events.

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance and location.

**Who you are**:

- Strong communication and collaboration skills
- 7+ years as a product designer, user experience designer, design lead, or similar role
- Experience building relationships and working optimally with diverse, cross-functional teams
- Experience developing tools and frameworks to help teams work better together
- Experience providing direction that helps designers grow their skills and deliver their best work
- Experience identifying cu


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