Associate Digital Product Management Analyst
hace 6 meses
Plan, implement, and successfully conclude teacher training projects and services for English language teaching, as well as the administration of language exams, correctly and in a timely manner.
- Coordinate and supervise the staff (both company and subcontracted) executing these projects, ensuring compliance with defined academic and corporate guidelines.
- Collaborate with various internal teams (including, sales, product owners, digital implementation, and support, among others) to complete implementations correctly and on time.
- Train clients and subcontracted staff on the scope, features, and best practices of English language teaching services, as well as the administration of language exams, to simplify adoption and align usage and utilization expectations.
- Identify opportunities for continuous improvement of processes and procedures, to ensure successful delivery of English language teaching services and administration of language exams, and to foster customer retention.
- Prepare clients for the usage and utilization of English language teaching services and language exam administration for language students. Enable and supervise the staff (both company and subcontracted) responsible for their execution to ensure correct and timely implementations.
- Deliver English language teaching services and/or language exam administration, passionate about helping customers and excels in both oral and written communication in Spanish and English.
- Quickly learn about new English teaching and testing services, as well as communicating those concepts to internal and external customers with varying degrees of technical expertise.
- Contribute ideas and initiate tactical improvements in the overall implementation process.
**What to expect from Pearson**
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
**Job**: PRODUCT MANAGEMENT
**Organization**: English Language Learning
**Schedule**: FULL\_TIME
**Workplace Type**:
**Req ID**: 15400
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