Invoice to Cash

hace 2 semanas


Monterrey, México Genpact A tiempo completo

**_Senior Account Receivable Specialist Responsibilities Daily Interaction with External Customers, Including obtaining up-to
- date information on receivables and payments, following-up if expected payment have not been received Review aging of accounts and initiate calls to customer to arrange for payment, in line with portfolio strategy. Maintain call logs and expected payment dates Identify, research, and resolve issues on complex accounts that have resulted in Past due Balances Drive total account management utilizing the existing systems and drive Productivity Accomplish all responsibilities in line with Compliance and Integrity requirements Focused Strategic expert Facilitate the resolution of customer inquiries and complaints and research account discrepancies. Evaluate if credits or debits need to be issued. Support to collectors in questions regarding routine accounting reconciliations and general questions regarding collection activities Forecast cash collections, evaluating and escalating issues to appropriate internal and external contacts Goal Tracking reporting to assist in team management As required by portfolio, attend necessary cash calls. Assist in portfolios identifying concerns, trends, write off recommendations, customers to block, etc. Assist in resolving billing issues Participate in process improvements, simplification, and project execution. Minimum qualifications 2+ years of Collections experience Receivables and credit management experience Risk management experience and financial background Problem-solving ability Ability to work independently Ability to work under pressure in a fast-paced environment Demonstrated effective organization skills and attention to detail Strong analytical skills Organization and time management skills Strong interpersonal and team building skills Strong verbal and written communication skills Strategic thinking Results Oriented Strong orientation towards process improvement Ability to build and maintain effective customer/client relationships Ability to collaborate & negotiate with multiple stakeholders in order to resolve issues_**

**_
Job_**_Business Analyst_

**_ Primary Location_**_Mexico-Monterrey_

**_ Schedule_**_Full-time_

**_ Education Level_**_Associate's Degree/College Diploma_

**_ Job Posting_**_Jun 30, 2023, 4:58:38 PM_

**_ Unposting Date_**_Aug 30, 2023, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_



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