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Bilingual Supervisor

hace 1 semana


Tijuana, México Allied Collections Services, Inc. (ACSI) A tiempo completo

**_ACSI’s fast-growing team is in search of a Supervisor to assist and handle a team that work with our many US-based clients. We are looking for a profile who thrive in dynamic environments and have previous Call Center Supervisor experience._**

**Responsibilities**:

- Accomplishes department objectives by supervising and monitoring work processes for a MEDICAL CUSTOMER SERVICE campaign.
- Accomplishes job results by coaching, counseling, and disciplining employees.
- Implements and enforces systems, and procedures.
- Maintains safe and healthy work environment by establishing and enforcing organization standards.
- Completes operations by developing schedules, assigning and monitoring work, implementing productivity standards, resolving operations problems and implementing new procedures.
- Provides quality service by enforcing quality and customer service standards.
- Contributes to team effort by accomplishing related results as needed.
**Supervisor Qualifications / Skills**:

- Practice active listening to your patient
- Be professional anytime
- Quality management
- Performance management
- Organization
- Self-development
- Giving feedback
Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $6,000.00 a la semana

Beneficios:

- Opción a contrato indefinido
- Programa de referidos
Horario:

- Turno matutino
Pago complementario:

- Bono de asistencia
- Bono de puntualidad