Bilingual Facilities Manager Jr

hace 2 meses

Zapopan, México JLL - Jones Lang-Laselle A tiempo completo

JLL supports the Whole You, personally and professionally.

The Facility Manager Jr is the key facility representative on site and provides customer service to clients while directing the site’s vendors & contractors delivering facilities management services in a professional office environment. This position is responsible for achieving the expected level of service delivery as described in the Service Level Agreements and measured by Key Performance Indicators. Additionally, the expected levels of service delivery must be achieved at the lowest possible cost, mínimally within the prescribed budget for the facility.

Key Responsibilities

Site and Vendor Management
- Oversee the site maintenance and facilities services including: janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the scope of the site.
- Manage facility management vendors to ensure they arrive on-time and are knowledgeable of where in the site to perform their duties.
- Manage all work order performance within Corrigo to ensure work orders are completed effectively & timely per the service level agreements.
- Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the site manager(s).
- Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services

Client Relationship Management
- Support the site manager(s) in the implementation of short and long-term projects to maintain the facility.
- Proactively develop and manage client relationships ensuring that expected service levels are achieved.
- Comply with all requirements of the client contract and meet or exceed key performance indicators.
- Deliver an exceptional quality of service to the client, as reflected by client feedback.
- Coordinate internally with other teams which may include client meetings, conferences, and food services.
- Support the implementation of innovative programs and processes that reduce short
- and long-term operating costs and increase productivity.

Finance Management / Cost Control / Profitability
- Assist the account team in achieving and exceeding financial targets and key performance indicators.
- Assist with the annual budgeting and forecasting processes for the site/s as well as understanding & interpreting monthly spend reports (actual vs. budget, variance etc.)
- Manage vendor work orders, invoices, and payments through the Corrigo (CMMS) & financial management technologies.
- Help develop and approve the annual capital plan for each building, interfacing closely with the client
- Actively support an environment of teamwork, co-operation, performance excellence and personal success.
- Participate in performance management program, and personal development planning
- Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements

**Qualifications**:

- Associate's or Bachelor’s degree in Facilities, Property, Business or related field desirable.
- Minimum 2 years facility / property management / assessment / operations experience or in a related field
- Proficient in a range of information technology tools and platforms.
- Knowledge of standard commercial real estate, business and accounting practices
- Understanding of financial impact of building concerns (expense and capital planning)
- Basic understanding of Facility Management concepts and technical knowledge of building systems
- Proven track record of excellent internal and external customer service
- Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook)ent.

**Location**:

- Jalisco,MEX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are

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