![WarnerMedia](https://media.trabajo.org/img/noimg.jpg)
Ar Sr Analyst, Us Collections and Dispute Resolution
hace 2 meses
**Company Overview**
Every great story has a new beginning. We're excited to announce that Discovery and WarnerMedia have combined to become Warner Bros. Discovery. WBD is a premier global media and entertainment company offering audiences the world’s most differentiated and complete portfolio of content, brands and franchises across television, film, sports, news, streaming and gaming. We’re home to the world’s best storytellers, creating world-class products for consumers. From brilliant creatives to technology trailblazers and beyond, join us as we step into the next chapter.
- The Job
The Daily
- Identify and facilitate resolution with customers for non-payment and providing guidance on complex issues for problem resolution including short-pay, credits and open invoices
- Communicate complex issues and effectively handle difficult customer invoicing requests to maximize productivity, payment resolution and effectiveness
- Maintain contact information and customer specific instructions for accounts in portfolio and assist with invoice delivery as needed
- Build effective global working relationships with internal and external clients, including BPOs
- Identify and facilitate improvements in the A/R and Billing processes through technology or procedural improvements
- Generate key KPI reporting as assigned by leadership for monitoring collections
- Maintain documentation for compliance reporting and audits
The Essentials
- Bachelor’s degree in Accounting or Finance or related field is preferred
- Experience in Peoplesoft Financials and SAP is required
- Experience in the Media Industry and/or Media Sales is preferred
- A working knowledge of Microsoft Office products (Outlook, Word, Powerpoint)
- Strong independent analytical and problem-solving skills
- Self-motivated with the ability to self-manage to meet competing deliverables
- Strong listening, verbal, and written communication skills
- Ability to work independently, creatively, and efficiently
- Proven track record in meeting deadlines
The Nice to Haves
- Exclusive Warner Bros. Discovery events and advance screenings
- Paid time off every year to volunteer for eligible employees
- Access to well-being tools, resources, and freebies
- Access to in-house learning and development resources
- Part of the Warner Bros. Discovery family of powerhouse brands
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