Customer Service Representative

hace 4 meses


Saltillo, México Hyundai A tiempo completo

**Responsabilidades**:

- Desarrollar una relación sólida y de confianza con clientes nuevos y existentes
- Adquirir un conocimiento profundo de las necesidades y requisitos clave del cliente
- Identificar necesidades y requisitos para promover las soluciones de nuestra empresa y lograr la satisfacción mutua
- Ampliar las relaciones con los clientes existentes proponiendo continuamente soluciones que cumplan con sus objetivos
- Participar en actividades de planificación comercial y estratégica con el fin de garantizar la utilización adecuada de los recursos para lograr las metas y objetivos comerciales
- Maneje informes y análisis de ventas mensuales y semanales, decisiones y acciones basadas en datos para mejorar el rendimiento
- Gestionar el proceso de flujo de pedidos de principio a fin y proponer soluciones basadas en plazos para garantizar entregables a tiempo, proporciona soluciones que se ajustan a esas situaciones individualizadas y prioriza las necesidades de los clientes.
- Gestión de pedidos y previsiones a través de EDI del cliente y Portal
- Mantener y desarrollar relaciones con clientes existentes mediante visitas en persona y a través de llamadas telefónicas y correos electrónicos.
- Capacidad para rastrear y organizar el inventario, y mantener existencias de seguridad internas precisas a través del proceso de reordenado.
- Comunicación con los departamentos internos para cumplir con la entrega a tiempo, así como alinearse con los requisitos de pedido de los clientes.

Tipo de puesto: Tiempo completo

Salario: $27,000.00 - $32,000.00 al mes

Educación:

- Licenciatura terminada (Deseable)

Idioma:

- Inglés (Deseable)
- Inglés Avanzado (Deseable)

Lugar de trabajo: Empleo presencial



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