IT Cts

The IT Business Unit Sr Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

**Responsibilities**:

- Functions in a Chief Of Staff capacity to ensure strategy is implemented appropriately.
- Collaborates with IT functional/departmental executives and business leaders to create the business plan for IT.
- Scans the external IT environment to provide a common set of planning assumptions.
- Works on internal communications. Manages mergers & acquisitions and outsourcing activities.
- Ensures business unit is meeting or exceeding components of service level agreements. Resolves complex and varied issues with substantial potential impact.
- Uses in depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- Applies in depth understanding of how own sub function integrates within technology and has commercial awareness.
- Has full management responsibilities for team (includes people, budget and planning).
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations; uses multiple sources of information.
- Impacts the area through responsibility for planning, finances/budget, end results, setting policies and contribution to strategic decisions.
- Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.

**Qualifications**:

- 10+ years of experience in technology planning with commensurate experience in people management.
- Budget management, Risk & Control management, influencing skills

**Education**:

- Bachelor’s/University degree, Master’s degree preferred

Specific Responsibilities:

- Knowledgeable about Software Delivery Life Cycle, and Process Automation platforms
- Versatile leader, focused on people development with strategic vision
- Hands on experience is desirable but not required
- Owner of end to end delivery, including budgeting, backlog management, project management, risk and control management, solutions design, development, testing, and production readiness of everything his team delivers
- Architecture knowledge is recommended
- This role reports to the Head of Enterprise Services Technology

**Experience**:

- More than 10 years working in IT or related organizations, desirable
- More than 3 years working in the Banking Industry, desirable
- More than 3 years of experience in Projects, Enhancements, and Support of AML functional area
- More than 5 years managing teams composed of +10 internal people
- Management of an Investment and Expenses Budget
- **Job Family Group**:
Technology
- **Job Family**:
Technology Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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