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Collections - Voice Process
hace 4 semanas
**Job description**
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
**Transformation happens here. Come, be a part of our exciting journey**
- **Responsibilities**:_
- Follow up on incidents from the time it is reported until successful closure document ticket status and follow up during collections process.
- Manage a Collections Portfolio and maintaining strong customer relations.
- Identify & Resolve customer’s queries and disputes related to Invoices.
- Review & Follow-up on the highly past due invoices/accounts with AR Manager
- Liaise with other departments (Credit, Sales, Billing, Customer service, etc.) in order to resolve blockers collections road.
- Perform administrative tasks related to functional job or assigned by direct Manager.
- Action oriented, Proactive and resourceful in solving problems.
- Self-motivated and able to work to stretching deadlines, meet deadlines and work under pressure.
- Register all cases, inquiries and calls in tracking tool.
- **Qualifications**:_
- Previous experience in Customer Service. Collections
- Schedule availability to cover 24/7 process.
- Be a team player to with problem solving attitude.
Tipo de puesto: Tiempo completo
Horario:
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Aumentos salariales
- Caja de ahorro
- Estacionamiento gratuito
- Horarios flexibles
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro de vida
- Servicio de comedor
- Vales de despensa
Educación:
- Bachillerato terminado (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: remoto híbrido en 32414, Ciudad Juárez, Chih.
- Health insurance
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