Education Specialist
hace 1 mes
**Summary**:
**Salary**:
Competitive
Team:
Retail
**Location**:
Mexico - Mexico City Office
Job Title: Education Specialist - Hair Care
JOB DESCRIPTION:
The Education Specialist is responsible for creating Dyson brand ambassadors and training programs for all Dyson Mexico Employees, Experts, Stylists, retail partners, owners and potential owners ensuring that our technology is well understood and demonstrated the best way possible. The Education Specialist will also be responsible of influencing the development of training programs specific for the applicable categories and industries, establishing strong partnerships with Sales & Marketing teams as well as our retail partners.
**MAIN RESPONSIBILITIES**:
As Education Specialist for Hair Care, you’ll be responsible for ensuring that the Dyson Mexico team and Stylists dominate all Dyson Mexico product range. The Education Specialist must be a professional in developing training tools and master supporting all product characteristics and benefits, using all the training tools available.
You’ll use your creativity to produce and promote engaging content for social channels, events, advertising, masterclasses to reach different audiences.
Will also:
- Full personal responsibility for continuous education of all product range for Hair Care Dyson (past, present and future), competitors’ products and activities, as well as general knowledge of the industry.
- Support any brand or product activation activities, expos, product launches, retail partners activities, specifically in material development for presentations, training and demos.
- Actively build relationships and gather data with Dyson’s Sales & Marketing teams to understand training needs through voice of customer, sales and/or marketing data, product knowledge, how to sell & sell out metrics, demo quality to develop continuous education programs.
- Support and push Sell Out numbers through the development and effective implementation of support tools, training material and systems.
- Manage education logistics: communication, venue, planning, travel, materials, and production.
SKILLS & EXPERIENCE:
The Education Specialist is a skilled facilitator with a great focus on driving results. The Education Specialist must use strong communication skills and positive energy to actively attract and influence key stakeholders, as well as understand and support customer needs. Will also proactively seek solving problems and share experience and best practices with all colleagues and partners.
The position requires:
- College Degree
- Desired Hair Styling or Beauty Certificate or Degree
- Experience in Training or Education, desired in Hair Beauty or Styling
- Passion for trends, beauty, and hair styling
- Superb content creation skills for all learning materials
- Is willing and able to run lean with a DIY mentality
- Strong group management and facilitation skills
- Great organization and planning skills
- Strong written and verbal skills to communicate to different audiences
- Solid presentation skills involving large and diverse audiences
- Advanced knowledge of Microsoft Outlook, Word, Excel y PowerPoint
- Fluent in written and spoken English
- Desired experience in Sales
- Desired experience in a retail environment
Desired certification or studies in Education, Facilitation
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