Empleos actuales relacionados con Apps Support Intemediate Analyst - Ciudad de México - Citi

  • Apps Support Intemediate Analyst

    hace 6 días

    Ciudad de México Citi A tiempo completo

    The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • Apps Support Intmd Analyst

    hace 1 semana

    Ciudad de México Citi A tiempo completo

    The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • Apps Support Intmd Analyst

    hace 4 días

    Ciudad de México Citi A tiempo completo

    The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • BANAMEX- Apps Support Intmd Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo

    The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • BANAMEX- Apps Support Intmd Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo

    The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives...

  • Apps Support Analyst L2

    hace 4 semanas

    Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo

    The Apps Support Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of...

  • Apps Support Sr Analyst

    hace 6 días

    Ciudad de México Citi A tiempo completo

    **Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...

  • Apps Support Sr Analyst

    hace 4 días

    Ciudad de México Citi A tiempo completo

    **Responsibilities**: - The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. - Start of day checks, continuous monitoring, and regional handover. -...

  • Production Support Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México S&P Global A tiempo completo

    We are looking for a talented Production Support Analyst to join our team. As a Production Support Analyst, you will be responsible for managing daily production support for our index calculation platforms and ensuring that all data loads are processed efficiently.The ideal candidate will have excellent communication skills and be able to interact with...

  • Apps Sup Tech Lead Analyst

    hace 1 semana

    Ciudad de México Citi A tiempo completo

    **Responsibilities**: - Manages one or more apps support teams. - Provide a holistic view of the production environment for both technology and business management, working closely as a trusted partner for senior business heads. - Provide guidance on feedback reviews with development managers, ensuring outstanding issues are tracked to closure, particularly...

  • Help Desk Support Engineer

    hace 2 días

    Ciudad de México, Ciudad de México Craver A tiempo completo

    Craver is a leading provider of custom-branded mobile apps for the restaurant industry. We specialize in features like loyalty & rewards, subscription services, and single tap reordering.**Job Overview:** We are seeking a motivated Technical Support Specialist to join our Customer Support team. This role is perfect for someone who enjoys solving technical...

  • Support Analyst Assistant

    hace 1 semana

    Ciudad de México, Ciudad de México PepsiCo A tiempo completo

    Key ResponsibilitiesThe Support Analyst Assistant will provide critical support to the customer service team, ensuring seamless delivery of high-quality services to customers.This role requires a proactive and customer-focused individual who can think critically and develop creative solutions to complex problems.Key Performance IndicatorsEnsure high levels...

  • Revenue Growth Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México AltiSales Inc. A tiempo completo

    Job DescriptionAs a Revenue Operations Analyst at AltiSales Inc., you will play a crucial role in optimizing our revenue-generating processes and systems. Your responsibilities will include maintaining systems and databases related to revenue operations, developing and implementing automations using SQL, Google Apps Script, and other no-code programs.You...

  • Sales Support Desk Analyst

    hace 1 semana

    Ciudad de México, CDMX BlackRock Investments A tiempo completo

    **Sales Support Desk Analyst**: **Location**: **Mexico City, Mexico City** Category: **Investment Product** Job Requisition #**:R246277** Date posted**:Oct. 25, 2024

  • Support Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México SoftwareONE A tiempo completo

    Why SoftwareOne?Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser passionate about delivering special Customer Happiness and results. Our leaders empower and encourage their teams and provide a...

  • Supplier Data Support Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México PepsiCo A tiempo completo

    Job OverviewPepsiCo is a leading food and beverage company with iconic brands consumed by millions worldwide. As a Transactional Support Analyst for Supplier Transactions, you will play a critical role in ensuring the accuracy, consistency, and integrity of PepsiCo's data assets.

  • Customer Support Analyst

    hace 1 día

    Ciudad de México, Ciudad de México Tata Consultancy Services A tiempo completo

    Customer Support AnalystQueretaroWork Mode: OnsiteResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's needsData entry in various platformsQualificationsExcellent phone etiquette and excellent verbal, written, and...

  • Remote Work Support Analyst

    hace 7 días

    Ciudad de México, Ciudad de México BairesDev A tiempo completo

    Job DescriptionWe are looking for a Commercial Support Analyst to join our team and act as commercial support to the executive sales management team.The successful candidate will be responsible for:Providing administrative support to the commercial teams.Managing inventory and organizing corporate events related to the commercial teams.Coordinating the...

  • Application Support Analyst

    hace 1 semana

    Ciudad de México, Ciudad de México FinanSys A tiempo completo

    FinanSys Job DescriptionNo agencies or recruiters pleaseJob summaryJob title: Application Support AnalystWorking hours: Mon to Fri 17:00 - 01:30 GMT (Local time in Mexico will vary depending on BST)Reporting to: Support ManagerSalary: Negotiable - depending on experienceAbout FinanSysElevate your career with FinanSys, a trailblazing company boasting a 25+...

  • Technical Support Analyst

    hace 1 semana

    Ciudad de México, Ciudad de México Icorp A tiempo completo

    About the Role at IcorpWe are seeking a highly skilled Technical Support Analyst to join our team and provide high-quality support services to end-users.Main Responsibilities:Deliver high-quality support services to end-users.Record, classify, and prioritize tickets in a timely manner.Provide initial support and troubleshooting based on knowledge base...

Apps Support Intemediate Analyst

hace 1 mes

Ciudad de México Citi A tiempo completo

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors
- Participates in disaster recovery testing
- Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exchanges ideas and information
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned in a concise and logical manner.

**Qualifications**:

- 2-5 years experience
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Previous experience or interest in standardization of procedures and practices.
- Basic Business knowledge/ understanding of financial markets and products.
- Knowledge/ experience of problem Management Tools.
- Understands of how own sub-function integrates within the function and commercial awareness
- Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
- Good customer service, communication and interpersonal skills
- Good knowledge of the business and its technology strategy
- Consistently demonstrates clear and concise written and verbal communication skills
- Knowledge of issue tracking and reporting using tools
- Good all-round team member
- Effectively share information with other support team members and with other technology teams
- Ability to plan and organize workload
- Ability to communicate appropriately to relevant stakeholder

**Education**:

- Bachelor’s/University degree or equivalent experience
- Inglés intermedio-avanzado
- Experiência en desarrollo de aplicaciones (deseable)
- Conocimiento en C, C++, java
- Conocimiento en Linux, Wintel, Bases de Datos SQL
- Conocimiento de contenedores (deseable)
- Licenciatura en Tecnología
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting