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Project Manager for Credit Cards Strategic

hace 1 mes

Ciudad de México Citi A tiempo completo

The Project Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

**Responsibilities**:

- Responsible for the daily execution of significant projects within a focus area and resolution of complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes.
- Full ownership for one or more processes, reports, procedures or products, and may also be considered analytical or procedural experts representing a unit or team on cross-function process or project deliverables.
- May supervise day-to-day work of junior level employees, but will not typically have formal management role.
- Manages one team (consisting of support staff and/or entry-level analysts).
- Full leadership and/or supervisory responsibilities.
- Applies in-depth disciplinary knowledge of concepts and procedures within own area to resolve issues.
- Ensures creation of project plan and charter benefits management plan, stakeholder management plan, acceptance plan, and central project issue log.
- Ensures resources are assigned to project & monitor commitment.
- Ensures change control is executed throughout project.
- Identifies, documents, and understands project dependencies Identify key stakeholders who participate in project scope definition.
- Tracks actual project costs, identify variances, and reforecast project costs as needed.
- Measures project management performance against standards.
- Ensures appropriate project staffing levels.
- Establishes project communication needs and create project communication plan.
- Creates the project risk management plan.
- Partners with cross function peers to create, administer, track, and eventually close project contracts.

**Qualifications**:

- 5-8 years of experience

**Education**:

- Bachelor’s/University degree or equivalent experience

**The Project Manager is responsible for defining and implementing the vision and plan for credit cards strategic initiatives, while working hand-in-hand with multifunctional teams such as Risk, Marketing, Finance, Legal, Pricing, Data Management, etc. Provides operational/service leadership and direction to team(s). Applies in-depth knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets.**:
**In this context, this role is a unique opportunity to have a direct impact in building and crafting the credit cards strategy of Citibanamex.**:
**This role calls for a combination of savvy analytics, strategic thinking, strong execution, and the interpersonal ability to work alongside multifunctional teams.**:
**Responsibilities**:

- ** Lead and execute strategic projects within the credit cards portfolio and solve complex business problems, where expertise is required to interpret against policies, guidelines, or processes**:

- ** Build and develop strong relationships with cross-functional teams (e.g., Risk, Marketing, Finance, Legal, Pricing, Data Management, etc.) to contribute to the long-term growth of the portfolio**:

- ** Develop, improve, and scale processes to allow the business to efficiently operate and grow**:

- ** Actively search for insights which could improve our customers' experience**:

- ** Identify key stakeholders who participate in project scope definition**:

- ** Ensure creation of project plan considering resources, risks, benefits, dependencies, stakeholder management, key performance indicators, financials, controls, communication strategy and operational readiness**:

- ** Track progress and manage through obstacles/blockers to achieve objectives**:
**Qualifications**:

- ** 5-8 years of experience developing strategy and managing project roadmaps**:

- ** Excellent communication skills in English / Spanish**:

- ** Ability to think strategically while delivering detailed execution**:

- ** Ability to bring innovative ideas and work to implement