Customer Experience Agent

Job Requirements **Objetivo del Puesto**: Diseñar el modelo de servicio, basado en “Customer Experience” con un enfoque especial en los canales de distribución de CHUBB (Agentes, Sponsors, Brokers) y Cliente final (usuario de la póliza). Ayudará al negocio a construir la experiência de los clientes y canales de distribución cada vez que...

En Nelo estamos construyendo un producto innovador que beneficiará a millones de usuarios y comercios en México (y Latinoamérica). Existe la oportunidad de formar parte del equipo que está comprometido con dar una experiência diferenciadora a nuestros clientes. En este momento nos encontramos creciendo el equipo que forma parte de la vertical de...

Customer Experience Operations Supervisor MX-DF-Mexico DF **Description**: Summary The Team Leader is responsible for the day-to-day leadership and performance of employees on the Digital Engagement (DE) program. The Team Leader directs, supervises, evaluates, and coaches their representatives while motivating and building strong relationships with the...

At Lyft, our mission is to create a seamless transportation experience. To achieve this, we need exceptional leaders like you.We are seeking an experienced people leader and operator to lead our Driver Support team within the Safety & Customer Care organization. This exceptional servant leader will be experienced in leading large teams, setting and driving...

Contact Center Experience SpecialistNielsen is at the forefront of the media revolution, championing a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We empower our employees to achieve their best and contribute to powering our future.This Contact Center Experience Specialist role involves providing...

Plerk está en búsqueda de un/a Customer Experience en la Ciudad de México que estará encargado/a de: **Responsibilities**: - Demos del producto a clientes potenciales y acompañamiento al proceso de venta. - Onboarding de los nuevos clientes a la plataforma y producto. - Análisis de datos de usabilidad, métricas de uso del producto. - Identificación...

**About the Role**: We're looking to grow our Marketplace Live Operations team by leaps and bounds. Join DoorDash as a Marketplace Live Operations Representative to become an expert in addressing the most pressing needs and concerns of DoorDash's thousands of partner merchants, customers, and dashers worldwide. You'll be part of an exciting, rapidly-growing...

En KARRI empresa Chilena de Logística, enfocados en la experiência del cliente final y en la tecnología, nos encontramos en búsqueda de un (a) Customer Experience. Funciones: - Apoyo a áreas de operaciones y Onboarding - Seguimiento a operadores nuevos para cumplir registro en apps o capacitaciones - Conexión con Operaciones para comunicar los nuevos...

We are looking for a Customer Experience Manager to lead the development of Pfizer's customer-centric digital marketing strategy.Key Requirements:Develop and implement a customer experience strategy that aligns with Pfizer's business objectives.Analyze customer behavior and preferences to inform digital marketing decisions.Collaborate with cross-functional...

Job OverviewCitigroup Inc. is seeking a seasoned Customer Experience Lead to join our team. As a key member of our Market Research department, you will be responsible for driving customer-centric initiatives that enhance the overall experience for our clients.Main Responsibilities:Maintain in-depth understanding of Customer Journeys and operational metrics...

Innovate to solve the world's most important challenges Customer Service Specialist As a Sr Customer Service Specialist here at Honeywell, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. Your...

Innovate to solve the world's most important challenges Customer Service Specialist As a Sr Customer Service Specialist here at Honeywell, you will play a crucial role in providing exceptional customer service and support to our clients. You will be responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. Your...

Your Role at R2As a Product Operations Analyst, you will play a critical role in supporting our mission to empower SMBs. You will work closely with internal teams to ensure efficient execution, meet SLAs, and deliver exceptional customer satisfaction.Key responsibilities include providing prompt and professional support to customers, contributing to...

At Factorial HR, we are seeking a highly skilled Customer Experience Leader to join our French team. This is an exciting opportunity for a seasoned professional to spearhead our mission of delivering exceptional customer experiences.">About the RoleThis is a full-time position, reporting directly to the Manager of Customer Experience France.You will lead a...

We're committed to fostering a positive and engaging work environment at SpotOn - Corporate, where our team members can grow and develop their careers. As a Senior Client Experience Manager, you will be responsible for leading and optimizing our Expert Support operations, ensuring exceptional client support and driving performance metrics.This role requires...

Job DescriptionWe are seeking a strategic and customer-focused professional to join our team as a Customer Experience Manager. In this role, you will design and implement strategies to enhance customer satisfaction and engagement across the LATAM region.Key ResponsibilitiesLead regular, cyclical end-to-end (E2E) customer experience discovery for employer...

About the RoleWe are seeking a skilled Customer Experience Associate to join our team at Honeywell International Inc.As a key member of our customer service team, you will be responsible for ensuring that all customer needs and expectations are met. Your primary focus will be on responding to inbound customer calls and emails regarding order inquiries,...

Company OverviewAt Medallia, we're committed to helping businesses improve the customer experience. As a pioneer and market leader in Experience Management, our award-winning SaaS platform, Medallia Experience Cloud, enables companies to understand and manage customer interactions across various touchpoints.We're not just a software company; we strive to...

We are a cutting-edge healthcare technology company that empowers healthcare professionals with advanced AI solutions. We are seeking a dedicated Customer Experience Representative to join our team and deliver exceptional service to our clients.As the Customer Experience Representative, you will play a critical role in resolving support tickets,...

At Somewhere, we are seeking a skilled Customer Experience Associate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and experience.The ideal candidate will have excellent communication skills, a passion for problem-solving, and the ability to work independently in a remote...