Collections Executive Jr

**About Fairplay**

We offer growth capital to boost e-commerce companies with an entrepreneur friendly process. We seek to give access to growth capital to thousands of SMBs of the new digital economy by developing the best financial products that accelerate the entrepreneurs’ competitive capabilities.

**COLLECTIONS EXECUTIVE JR.**

**Responsibilities**:

- Deliver a consistent and professional level of service.
- Clarify potential consequences of not paying (i.e., handover to debt collection agencies, etc.).
- Explain payment plan terms as appropriate (to customer success team and to the customer).
- Take responsibility for resolving disputes, ensuring that concerns are actioned correctly.
- Advise customers of necessary actions and payment strategies; arrange payment plans for accounts with past due balances.
- Responsible for assigned accounts (follow-up).

**Ratings (Our Wish List)**:
Recently graduated from the bachelor's degree or Engineering with minimum experience of 6 months to 1 year in financial companies, operational processes. Have had contact with areas sas lending, customer succes and experience in dealing with customers mainly intangible.

Advanced English.

**What you will learn with us**
- You can understand and explain a Payment Plan (modifications to the agreement).
- You can deal with bad debtors.
- You can have communication with clients.
- You can organize your time to follow-up on customers in payment plan and collections area.

**VACATIONS 12 DAYS + 6 day of Personal Time Off.**

**MEDICAL INSURANCE**

**LIFE INSURANCE**

**CHRISTMAS BONUS