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Gerente de Customer Service
hace 3 meses
**Vacante para la empresa Nex en Miguel Hidalgo, Ciudad de México**:
Manager, Customer Experience, Americas is responsible for building and managing the Customer
Experience Team based in Mexico City. He/she will help build the Customer Experience Team whic will support all the Americas Order Intake, Preferred and Regular customers.
Manager, Customer Experience, Americas provides professional knowledge of building customer
service and customer experience teams which support all countries in the Americas. He/She helps the Customer Experience Team Leaders, Supervisors, and Trainers to optimize the customer
Customer Experience, Americas is responsible for an optimum level of customer service in his/her respective area and in alignment with other geographical sales areas in the Americas.
Manager, Customer Experience, Americas networks with other functions to achieve win-win between customer needs and company targets.
Manager, Customer Experience, Americas is responsible for yearly target setting and developmentdiscussions carried out with the Customer Service Team Leaders and Customer Experience Managersaccording to the Personal Performance Review process.
Manager, Customer Experience, Americas will report to the Sr. Manager, Customer Experience, Americas.
**Nível de educación deseada**:
Superior - titulado
**Nível de experiência deseada**:
Nível Gerencial
**Función departamental**:
Atención al cliente
**Industria**:
Productos Químicos
