Customer Service Representative

hace 6 meses


Monterrey, México Charger Logistics Inc A tiempo completo

Job Title:
- Customer Service Representative- Location:
- Monterrey, Mexico- Category:
- Customer Service- Experience:
- Entry-Level**Job Description**:
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our Customer Service Department based out of Monterrey office.

**English fluency is a must**

**Shift availability**:

- **Morning shift: 6am to 3pm / Alternate weekends**

**Responsibilities**:

- Build expert and dynamic knowledge of company products and services.
- Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to build a lasting relationship.
- Provide track and trace updates for the shipments.
- Continually update customers as to the status of each order as required and solve customer-specific freight issues.
- Entering, updating and processing customer orders on various interfaces.
- Ensure & confirm pickup and delivery appointments for drivers.
- Coordinating with other departments to clear customs paperwork.
- Follow established procedures for processing bills.
- Perform duties as assigned by the Customer Service Manager.
- College diploma or university degree.
- Previous logistics and customer service experience is an asset.
- Ability to solve problems and alleviate conflicts or escalate tactfully.
- Strong time-management with an ability to prioritize and multi-task.
- Proficient in Microsoft office, with aptitude to learn new software and systems.
- Fluency in English and Spanish is a must

**Benefits**:

- We offer competitive career growth
- pay package
- savings fund
- health benefits
- food coupons
- performance-based bonus
- paid time-off
- Christmas bonus.



  • Monterrey, Nuevo León, México Gss A tiempo completo

    Gss is seeking a Customer Service Representative to join our team in a full-time capacity. The ideal candidate will have excellent communication skills, be able to work autonomously and as part of a team, and possess a strong ability to multitask.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to...


  • Monterrey, México Uline A tiempo completo

    **Customer Service Representative** **Pay from $30,900 pesos per month to $34,400 pesos per month** **Monterrey Branch** **Carr. Miguel Aleman KM 21 #6** **Prologis Park Apodaca** **Apodaca, N.L. Mexico 66627** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional...


  • Monterrey, Nuevo León, México Segoso Caribbean A tiempo completo

    About Segoso MexicoAt Segoso Mexico, we strive to deliver exceptional operational excellence by setting the highest standards in service and reliability. Our core values are Leadership, Training, Talent Acquisition, Rewards, and Technology.We currently have an opening for a Customer Service Representative to join our team at our Monterrey Call Center. This...


  • Monterrey, Nuevo León, México Tata Consultancy Services (Tcs) A tiempo completo

    About TCSTata Consultancy Service (TCS) is a leading IT service consulting and business solution provider that partners with large businesses in their transformation journeys.Title: Customer Service RepresentativeKey Responsabilities:Providing excellent customer serviceResponding to customer inquiriesResolving customer issuesRequirements:Good knowledge of...


  • Monterrey, México VENTUS GLOBAL LOGISTICS A tiempo completo

    Agencia Aduanal solicita: Customer Service Representative (Impo - Expo - Operaciones Especiales) Realización de pedimentos, virtuales, definitivos y temporales. Conocimiento de validación y pago de los mismos. Facilidad de palabra, trabajo en equipo, responsable, atencion a cliente. Disponibilidad de horario Experiência mínima 1 año en Agencia...


  • Monterrey, Nuevo León, México Uline A tiempo completo

    Position DetailsAs a Customer Service Representative at Uline, you will be responsible for providing exceptional customer service to our clients. Your role will involve answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat.Resolve customer issues in a...


  • Monterrey, México Smile A tiempo completo

    Importante Empresa Solicita tu talento como "Customer Service Representative" **Requisitos**: Experiência no necesaria, un plus si tienes experiência como customer service en algun call center anterior. Indispensable: Ingles avanzado. Edad: desde los 18 años en adelante. Necesitas tener todos tus documentos actualizados. Ofrecemos: Sueldo Base bruto...


  • Monterrey, México Centris A tiempo completo

    "**Centris**,is a U.S. headquartered customer contact hub offering bilingual (English & Spanish) call center, back-office, and support services with three nearshore locations. Headquartered in Texas, Centris has become one of the most rapidly growing inbound customer service hubs in Mexico with locations in Monterrey and Aguascalientes. We are looking for a...


  • Monterrey, Nuevo León, México Fedex Express Lac A tiempo completo

    Job Description: We are seeking a skilled Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. The ideal candidate will have a strong background in customer service, with excellent communication and problem-solving skills.Key Responsibilities:Provide exceptional customer service to meet and exceed customer...


  • Monterrey, México Centris A tiempo completo

    "Centris is a contact center based in the US with operations in Monterrey, Queretaro and Aguascalientes." We are looking for a **Customer Service Representative** in Monterrey, NL. Job responsibilities: Work directly with doctors and patients of a clinic in the US to provide them information in response to inquires about billing issues. Job skills and...


  • Monterrey, Nuevo León, México British American Tobacco A tiempo completo

    About the Role:We are seeking a Customer Service Representative to join our Engagement Centre team in Monterrey, Mexico. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to resolve their inquiries and issues.Key Responsibilities:Provide timely and effective customer...


  • Monterrey, México Charger Logistics Inc A tiempo completo

    Job Title: - Customer Service Representative- Location: - Monterrey, Mexico- Category: - Customer Service- Experience: - Entry-Level**Job Description**: **Description** Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight,...


  • Monterrey, México Prodensa A tiempo completo

    EMPRESA LIDER EN REFRIGERANCION COMERCIAL Y RESIDENCIAL SOLICITA: CUSTOMER SERVICE REPRESENTATIVE **Requisitos**: Licenciatura en administracion, relaciones o a fin. Más de 3 años de experiência en puestos similares. INGLES FLUIDO 90 - 95% IMPORTANTE VISA Y PASAPORTE VIGENTE. **HABILIDADES**: Requiere sólidas habilidades organizativas y de...


  • Monterrey, México Tata Consultancy Services (TCS) A tiempo completo

    About TCS **Tata Consultancy Service (TCS)** is an IT Service consulting and business solution provider that has been partnering with the World's Largest Businesses in their transformation journeys. Title: Customer Service Representative Location: Monterrey, Mexico (Onsite) Language requried: English Required: - Good knowledge of Windows OS, Microsoft...


  • Monterrey, México BlackHawk Industrial de Mexico A tiempo completo

    Blackhawk Industrial Mexico leader in MRO distribution is looking for Customer Service Representative MRO **Main Activities** - Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. - Analyze and assess customer needs completely and accurately with efficiency. - Work with suppliers and Account Managers to...


  • Monterrey, Nuevo León, México CPKC A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at CPKC. This role is ideal for an individual with excellent communication skills, strong problem-solving abilities, and a passion for delivering exceptional customer service.About the RoleAs a Customer Service Representative, you will be responsible for handling customer...


  • Monterrey, Nuevo León, México Global Consults A tiempo completo

    **Vacante en Santa María -Monterrey, Nuevo León**We are looking for a highly skilled customer service representative to join our team at Global Consults in Monterrey. The ideal candidate will have excellent communication skills and be able to provide top-notch support to our clients.? Position: Customer Service RepresentativeLocation: MonterreySchedule: 40...


  • Monterrey, Nuevo León, México Michael Page A tiempo completo

    Job OverviewWe are seeking a detail-oriented and efficient Customer Service Representative to join our team as an Order Processing Specialist. This role is responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty.


  • Monterrey, Nuevo León, México Segoso Caribbean A tiempo completo

    About Segoso MexicoAt Segoso Mexico, we are committed to delivering exceptional service and reliability. Our team embodies leadership, training, talent acquisition, rewards, and technology to drive operational excellence.We operate a state-of-the-art call center in Monterrey, serving customers with professionalism and dedication.This role requires highly...


  • Monterrey, México Global Consults A tiempo completo

    **Job Title**: Customer Service Representative - On site **Salary (40 hours)**: $11,613 gross monthly + bonus + benefits + free transport **Salary (48 hours)**: $13,936 gross monthly + bonus + benefits + free transport Advanced English **Location**: Monterrey **Job Type**: Full-time **Vacancies**: 10 (Medical Sector) **Language Requirements**:...