Technical Consulting Engineer

hace 2 semanas

Tlahuac, México Cisco Systems A tiempo completo

**Why you'll love Cisco**

We change the World, we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

**What You'll Do**
- You will be part of Cisco's Technical Services team of technical authorities whose #1 focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through excellent financial results, increasing customer satisfaction metrics, industry recognition, and employee satisfaction scores.
- You will be part of Cisco's Enterprise Routing & Switching technology team consists of the industry's brightest minds, developing and deploying today's most advanced Internet technologies. You'll gain insight on the detailed functionality of Cisco products and partners with all distributed elements of the service chain.

**Who You'll Work With**

The Global Technical Center, Americas provides both premium and highly technical support to customers in the Americas Region. Through collaborative tools, Intellectual Capital and world-class technical expertise, we deliver hardware and software solutions to our most critical customers. As hybrid cloud enables more choice in consumption models and addresses real business outcomes on top of infrastructure availability needs, the technical experts in GTC Americas are also evolving - to customer-centric, software-knowledgeable innovators, leveraging scripting, software and traditional network engineering troubleshooting methodologies.

**Who You Are**
- You will provide 2nd/3rd level technical support for Enterprise Routing & Switching technologies to Cisco customers, partners, account teams, and other Technical Assistance Center engineers
- You will also provide technology/product training and intellectual property material as required
- You'll act as focal point for large account network problem resolution.
- You can effectively utilize moderate to complex lab setups to recreate and solve problems.

Cisco Services strives to create value for Cisco customers by providing outcomes that solve key business problems. We do this through a focus on driving growth in our current portfolio while investing in new business models that create lasting differentiation for Customers, Partners, Employees and Shareholders.

**Roles and Responsibilities**:

- Provide technical support for Cisco Enterprise Routing & Switching products to Cisco customers, partners, account teams, and other internal technical support teams.
- Utilize moderate to complex lab setups to recreate and solve problems.
- Submit complete and correct defect reports with collaboration and supervision.
- Work with mínimal supervision and exercise judgment within defined procedures to determine appropriate action.
- Collaborate with other TAC engineers across technology boundaries to help drive quicker resolution where multiple technologies may be involved.

**Technical Qualifications**:
You have fundamental working knowledge of the networking industry, products and protocols. Some level of experience is preferred in at least two of the following network security products, protocols, and solutions:

- Bachelor’s degree and/or 3-6 years equivalent experience in related fields.
- Excellent written & verbal communication skills and can present/communicate ideas effectively across different audiences, such as Sales, Customers, or Engineering.
- Excellent time management
- Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solution
- Ability to drive customer satisfaction and take ownership for customer success.
- Produces and shares intellectual capital (including documentation and training) within technology and adjacent areas for internal audiences, Global Delivery Partners, and customers.
- Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
- Has advanced knowledge of global customer issues and can think about and recognize impacts at a large scale
- Can Design, Build and utilize complex lab setups across multiple technologies to duplicate and resolve problems, including use of traffic generators.
- Recognizes and submits bugs with all required related information. Mentors others to file bugs.
- Understands all fields within a defect and actively works to improve readability for others.
- Work with engineering to improve product quality by filing software defects or enhancements and testing fixes
- Submits effective escalations with Engineering te

  • Technical Consulting Engineer

    hace 4 semanas

    Tlahuac, México Cisco Systems A tiempo completo

    **What You’ll Do** As a Customer Experience Technical Consulting Engineer Intern, you will work on innovative technology with a keen focus on enabling Cisco’s global customers to achieve successful business outcomes. You will collaborate with and learn from industry-leading engineers. At Cisco, we value your ideas and perspective. We encourage you to...

  • Technical Consulting Engineer

    hace 4 semanas

    Tlahuac, México Cisco Systems A tiempo completo

    **What You’ll Do** As a Customer Experience Technical Consulting Engineer, you will work on innovative technology with a keen focus on enabling Cisco's global customers to achieve successful business outcomes. You will collaborate with and learn from industry-leading engineers. At Cisco, we value your ideas and perspective. We encourage you to innovate...

  • Technical Consulting

    hace 3 semanas

    Tlahuac, México PULL SALEBTL S.A DE C.V A tiempo completo

    **Technical Consulting** Recepción y atención a clientes, manejo de PC ,experiência en manejo de clientes ,ingreso y control de casos en CCP, limpieza del área de trabajo, imagen personal indispensable, trato con diferentes tipos de cliente, dar información sobre los dispositivos, entrenamiento continuo sobre actualizaciones. **UNETE A ESTA GRAN...

  • Technical Consulting Service

    hace 3 semanas

    Tlahuac, México PULLSALE A tiempo completo

    ¡Únete a nuestro equipo en la empresa líder en telecomunicaciones! Estamos buscando talento para el puesto de Technical Consulting Service. Si tienes experiência en atención a clientes y te apasiona el mundo de la tecnología, ¡esta es tu oportunidad! **Requisitos**: - Sexo: Ambos sexos - Edad: 22 a 35 años - Bachillerato concluido o licenciatura...

  • Technical Project Engineer

    hace 2 semanas

    Tlahuac, México EOSOL GROUP A tiempo completo

    En EOSOL nos encontramos en búsqueda de un **Technical Project Engineer** con los siguientes **requisitos**: - Experiência en Proyectos Utility Scale. - Elaboración de ingeniería básica y de detalle FV. - Inglés Avanzado. - Radicar en CDMX. - Disponibilidad inmediata. Tipo de puesto: Por tiempo indeterminado Sueldo: $20,000.00 - $35,000.00 al...

  • Oracle Cloud Engineer

    hace 6 días

    Tlahuac, México Recruiters Worldwide A tiempo completo

    **Hublance It **is looking for an **Oracle Cloud Engineer.** “Hiring international talent wherever they are". Compensation**:MXN60K - 90K/month.** Location**:Hybrid (Avenida Insurgentes Sur 1602, Crédito Constructor, Ciudad de México, CDMX, México).** Skills**:Experience in technology consulting and technical...

  • Consulting Engineer Dnac

    hace 4 semanas

    Tlahuac, México Cisco Systems A tiempo completo

    **What You'll Do** You'll be required to perform the duties of Network Consulting Engineer which include but not limited to below: - Provide planning, Designing and Implementation services to Cisco’s Professional Services Customers. - Participates in or leads complex network migrations projects from Cisco to Cisco or any competitive platforms to Cisco. -...

  • Technical Sales Engineer

    hace 5 días

    Tlahuac, México Marco Marketing A tiempo completo

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided **Technical Sales Engineer - *Hybrid opportunity** **FUNCTION** Provide clients with sales advice and support on products and services. Possess strong multilingual communication skills to work in a multi discipline cross functional role....

  • Technical Support Engineer

    hace 4 semanas

    Tlahuac, México Thomson Reuters A tiempo completo

    **Technical Support Engineer** ***We are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities. **About the Role** As a** Technical Support...

  • Technical Support Engineer

    hace 4 semanas

    Tlahuac, México Thomson Reuters A tiempo completo

    We are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities. **About the Role** As a Technical Support Engineer, you will: - Provide technical...

  • Technical Support Engineer

    hace 3 semanas

    Tlahuac, México DiDi Global A tiempo completo

    Company Overview: DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and...

  • Technical Account Manager I, Google Cloud Consulting

    hace 2 semanas

    Tlahuac, México Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. - Experience supporting customers in cloud operations (e.g.,...

  • Technical Support Engineer

    hace 2 meses

    Tlahuac, México Vision Group A tiempo completo

    **Job Summary** Vision Group highly believes on Artificial Intelligence & Internet-of-Things based systems for the digital world. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and confident on your skills and experience, do join immediately for achieving new goals. **Designation**:QA...

  • Technical Consulting Engineer

    hace 2 semanas

    Tlahuac, México Cisco Systems A tiempo completo

    Why You'll love Cisco We change the World, we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more significant than ever before in our lives. Our work hybrid model allows employees' to create and share groundbreaking ideas that impact everything and everyone. You'll be part...

  • Technical Services Engineer

    hace 2 semanas

    Tlahuac, México PPG A tiempo completo

    As Technical Services Engineer, you will be in charge of maintaining the technical equipment for all the stores at your charge. This position is located in Guerrero, Chilpancingo and you will report to the Tintometric and Technical Services Manager. **Key Responsibilities** - You will visit our stores to make sure the correct functioning of the tintometric...

  • Technical Services Engineer

    hace 1 semana

    Tlahuac, México PPG A tiempo completo

    **Job Description**: - As Technical Services Engineer, you will be in charge of maintaining the technical equipment for all the stores at your charge. This position is located in State of Mexico, and you will report to the Tintometric and Technical Services Manager.**Key Responsibilities** - You will visit our stores to make sure the correct functioning of...

  • Technical Consulting Engineer

    hace 4 semanas

    Tlahuac, México Cisco Systems A tiempo completo

    **Technical Consulting Eng. Data Center** - Location: Mexico City, Mexico - Area of Interest: Customer Experience - Job Type: Professional Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant...

  • Technical Product Engineer

    hace 4 semanas

    Tlahuac, México Progressive Automations A tiempo completo

    **Progressive Automations is one of the top manufacturers and distributors of linear actuators and home/office automation (see Progressive Desk and Progressive Bed subsidiary). We have over a decade of experience in the industry and are quickly growing. Our goal is to lead the industry in innovation while bringing you premium quality products at an...

  • Technical Product Engineer

    hace 2 semanas

    Tlahuac, México Progressive Automations A tiempo completo

    **Progressive Automations is one of the top manufacturers and distributors of linear actuators and home/office automation (see Progressive Desk and Progressive Bed subsidiary). We have over a decade of experience in the industry and are quickly growing. Our goal is to lead the industry in innovation while bringing you premium quality products at an...

  • Technical Project Engineer Fotovoltaico

    hace 2 semanas

    Tlahuac, México Eosol Group A tiempo completo

    Descripción ¿Quiénes somos? EOSOL es una empresa de ingeniería y asistencia técnica internacional con las oficinas centrales en Pamplona, España y con presencia en Francia, Portugal, Estados Unidos, México, Chile, Colombia, Egipto, Sudáfrica, Marruecos y Kuwait. Tenemos una posición única en el mercado del sector de las energías renovables con...