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Senior Business Analyst
hace 4 semanas
**DESCRIPTION**:
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
Join our team of dedicated professionals and utilize your expertise as a Senior Business Analyst to shape exceptional products and experiences. As a remote team member, you'll enjoy the flexibility of working with an international company while making a real impact on our products and stakeholders.
RESPONSIBILITIES
- Work closely with the development team (UX, Front-end, Back-end, Data) and SFDC teams to prioritize and resolve bug fixes for new releases
- Provide user support at L2-L3 levels and collaborate with L1 to communicate effective solutions to users
- Maintain and update various documents, including data requirements, and Access Management for new releases
- Generate insights by analyzing user feedback and engagement and Product KPIs to drive continuous product improvements
- Prepare FR (Feature Request) triage sessions, create forms for multiple governance forums, and document outcomes in the roadmap while effectively communicating updates to end-users
- Contribute to change management efforts and assist with training for new features
**REQUIREMENTS**:
- At least 3 to 5 years of experience as a Business Analyst
- Demonstrated ability to work independently and proactively
- Excellent collaboration skills, working effectively with dev, UX, and GPO Scaled Operations on support queries, bugs, enhancements, and launches
- Strong organization and project management capabilities
- A self-starter with a willingness to learn new systems, data analysis tools, and technical/data-related tools
- Comfortable working with data and familiar with basic data reporting considerations
- Exceptional oral and written communication skills, adept at stakeholder communications
- Ability to thrive in a fast-paced and ambiguous environment, with high energy and flexibility
NICE TO HAVE
- Experience with SAP, Ariba guided buying, and Salesforce
WE OFFER
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Relocation bonus: transportation, 2 weeks of accommodation for you and your family and more
- Monthly non-taxable amount for the electricity and internet bills
CONDITIONS
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