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Field Engineer

hace 1 mes

Tlahuac, México Motive A tiempo completo

**Who we are**:
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves more than 120,000 customers - from Fortune 500 enterprises to small businesses - across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

**About the Role**:
The person in this role will be required to travel 30-40% of the time.

**What You'll Do**:

- Become Subject Matter Expert on the Motive Hardware & Software Product Suite
- Become Subject Matter Expert on Motive Hardware deployment and Installation Practices.
- Provide strategic onsite presence to Install, Supervise,Troubleshoot, QA, and Support Motive Implementations.
- Participate in Motive Alpha & Beta New Product development by performing Installation and Testing.
- Building and delivering installation partner training content and certification programs.
- Training & Certification of Third Parties on Motive Installation Standards.
- Key stakeholders in building and maintaining online installation help center with articles, how-to-guides and additional resources.
- Ensuring on-site efficiency and safety at all times
- Build a Hardware Lab for using and testing Motive Products yourself.

**What We're Looking For**:

- 6+ years relevant experience (as a Field Engineer installing hardware at customer sites, or combined with IT Administrator /Support with hardware, automotive installation)
- Bilingual Spanish & English
- Bachelor's Degree or + 2 Years Relevant Experience or Certification
- Must demonstrate strong Computer Electronics / Hardware proficiency
- Strong work ethic and a commitment to excellence.
- Strong problem-solving and critical thinking skills.
- Ability to handle high-priority and time-sensitive technical scenarios.
- Confident in customer-facing roles, providing training, support, and assistance.
- Learning of the Automotive & Logistics Industry Required, prior experience is a plus.
- Motive Product use (in lab) & Expertise required.
- Ability to travel 30-40% of the time throughout Mexico
- Must already be located in Mexico
- Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives._
- The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. _It is Motive's policy to require that employees be authorized to receive access to Motive products and technology._

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