Information Technology Business Analyst

hace 2 semanas

Tlahuac, México Novo Nordisk A tiempo completo

Information Technology Business Analyst

**Category**:Finance**Location**:Ciudad de México, Ciudad de México, MX- Join Novo Nordisk for a life-changing career establishing and developing a world-class Global Business Service Centre (GBS) in Mexico City. This will impact millions of people living with a chronic disease like diabetes and obesity. It will also impact your professional and personal development through offering you the unique chance to pioneer and build an agile unit offering vital business support to the Americas. Get to know us better by visiting our website.
- Be part of the dynamic team at Novo Nordisk GBS Mexico as an Information Technology Business Analyst and play a crucial role in supporting our operation.**The Position**
- As an Information Technology Business Analyst for GBS Mexico, you will be the vital link between customers, Technical Services/App support, and the development team. Your responsibilities include gathering and prioritizing customer requirements, actively participating in meetings, and serving as a key liaison. Additionally, you will:
- Analyse existing processes, propose improvements, and assist with requirements analysis and design scope.
- Create test plans, training materials, and system documentation for releases.
- Manage day-to-day incidents, providing troubleshooting and issue resolution.
- Deliver end-user support, conduct training sessions, and communicate system changes to stakeholders

**Qualifications**
- You hold a University Degree. Master's Degree is preferred.
- Previous background as a Business Analyst within the activities mentioned above;
- Proficiency in both written and spoken English and Spanish. Fluent Level of English will be considered as a plus.
- It will be considered as an asset if you have pharmaceutical background and familiar with FDA regulations and systems.

**About the Department**
- Novo Nordisk Global Business Service Centre (GBS) plays an important role in improving the lives of millions of people living with a serious chronic disease. We do so by delivering innovative, high-quality end-to-end business solutions across the entire pharma value chain. Guided by our strong, time-tested, and passionate company culture Novo Nordisk ensures the long-term growth and welfare of our company and patients around the globe.
- At the Novo Nordisk GBS we offer a life-changing career in an open and engaging work culture that enables you to take on global roles and contribute to and define the future in a world-leading pharmaceutical company.**Working at Novo Nordisk**
- At Novo Nordisk, we don’t wait for change. We drive change. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. Working at Novo Nordisk is working toward something bigger than ourselves, and it’s a collective effort. Novo Nordisk relies on the joint potential and collaboration of its more than 55,000 employees to change the lives for the better for millions of patients living with diabetes and other chronic diseases. Together, we go further.**Contact**Deadline**

***
- We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.- At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

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