Manager, Global Content Servicing

hace 6 días

Ciudad de México Warner Bros. Discovery A tiempo completo

**_Welcome to Warner Bros. Discoverythe stuff dreams are made of._**

**Who We Are**

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our characters to life, the_ creators_ bringing them to your living rooms and the _dreamers_ creating what’s next

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

**Your New Role**:
This position supports the delivery of Warner Bros. Discovery Original programming for worldwide studio licensing deals, consisting of both external licensees and intercompany deals for WBDs businesses. This requires technical expertise in digital file production and delivery, enforcing content protection and quality assurance. Global licensing deals involve ongoing content delivery of new deals, global expansion projects, and parity backfill projects. Platforms receiving this content involve EST, SVOD, TVOD, AVOD, FAST, linear networks, airlines, and other forms of consumption. Fulfillment of digital media and related ancillary assets in various foreign languages and technical formats will be a requirement.

As WBD and GCO within that are evolving and converging its operational and technical workflows and capabilities, this will include participating directly in critical WBD-led technology improvement initiatives that will enable simplified operational distribution of this content.

**% Time Spent on**_The Daily_**
- Ensure the timely creation and delivery of assets to vendors and affiliates for multiple Warner Media businesses.
- Act as the initial point of contact to troubleshoot affiliate and vendor rejections. Work with internal technical and operational teams to resolve.
- Manage incoming alerts from 3rd party vendors and determine escalation paths (as needed) based on the nature of the issue.

**Qualifications & Experiences**:

- Minimum 5 years’ experience managing and supporting file-based workflows within a media organization, post-production facility or equivalent.
- High level knowledge of technical workflows for media encoding, QC, metadata management and distribution.
- Proven high-level knowledge of broadcast material formats (tape/file/audio) duplication, file formats, and component-based media packages.
- Strong business English is necessary. Clear, concise communication both in writing and verbally in English is a pre-requisite. Ability to convey contextually relevant technical concepts to people whose first language is English is critical.
- Hands on experience working with third party vendors for the production and distribution of consumer content.
- Experience with technical and descriptive metadata for large global platforms such as Amazon PV, Netflix, Apple, Google, is ideal. Experience working with globally dispersed teams and timezones is preferred.

**Not Required but preferred experience**:

- Bachelor’s degree
- Experience with Xytech systems is plus
- Experience with analyzing data a plus
- Experience working with globally dispersed team members is ideal

**How We Get Things Done**

**Championing Inclusion at WBD

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