Banamex Sales Support Intmd Analyst
hace 1 semana
The Sales Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Responsibilities**:
- Provides day-to-day client servicing, handle and provide timely resolution to client issues.
- Validates client data and documentation in relevant systems.
- Takes the lead to coordinate and follow-up across internal departments to solve client needs.
- Provides feedback to client related to emerging product needs, competitive practice and ideas on process/product improvement.
- Analyzes client data and provides reporting as needed.
**Qualifications**:
- 2-5 years relevant experience
**Education**:
- Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
EL Gerente de control Jr. es responsable de contribuir al desarrollo de políticas, procesos y procedimientos de gestión de fraude a fin de minimizar el impacto del fraude junto con el equipo de Operaciones - Servicios. El objetivo general de este puesto es administrar pérdidas por fraude al asegurarse de que los analistas tomen decisiones correctas a través de la metodología de equilibrio de riesgos y recompensas.
**Responsabilidades**:
- Ofrecer su experiência analítica profesional en relación con la prevención de fraude y el control de pérdidas
- Analizar tendencias de fraude, realizar una investigación sobre pérdidas y analizar datos referentes al tipo de pérdida para determinar la naturaleza de los patrones de fraude.
- Validar datos complejos de manera independiente y hacer recomendaciones a gerentes de carteras en función de la disponibilidad y el análisis de datos.
- Resolver diversos problemas de fraude con un impacto posiblemente mayor y proporcionar orientación y aportes a equipos para contribuir a los esfuerzos por mejorar los procesos.
- Integrar conocimientos profundos del área de especialidad con una sólida comprensión de las normas y prácticas de la industria.
- Proporcionar orientación informal o capacitación en el trabajo a nuevos miembros del equipo, según sea necesario.
- Garantizar la calidad y puntualidad de los servicios proporcionados para respaldar al propio equipo y a los equipos estrechamente relacionados.
- Evaluar adecuadamente el riesgo cuando se toman decisiones comerciales, demostrando una consideración particular por la reputación de la empresa y protegiendo a Citigroup, sus clientes y activos, al impulsar el cumplimiento de las leyes, las reglas y los reglamentos correspondientes, acatando la política, aplicando un juicio ético sólido en relación con el comportamiento personal, la conducta y las prácticas comerciales y escalando, administrando e informando los problemas de control con transparencia
**Calificaciones**:
- Entre 2 y 5 años de experiência en un puesto relacionado
- Demuestra una comunicación escrita y verbal clara y concisa de manera constante.
**Educación**:
- Título universitario/de licenciatura o experiência equivalente.Time Type :Tiempo CompletoReferral Bonus :0Job Level :C11
- Tolerancia al trabajo bajo presión
- Actitud de servicio
- Conocimiento de servicio de inversión
- Conocimiento del segmento banca Patrimonial y privada
- Conocimiento de sistemas (admwin, Citidocs, Ondemand, citinvest, s130)
- Analítico,
- Sin problemas de movilidad**Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Commercial Sales Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.
View the **EEO Policy Statement**.
View the **Pay Transparency Posting
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