Sr. Customer Quality Engineer 1

hace 3 semanas


Mexicali, México Skyworks A tiempo completo

**_Skyworks Solutions, Inc._**:

- está empoderando la revolución de las redes inalámbricas. Nuestros semiconductores análogos altamente innovadores están conectando gente, lugares y cosas que abarca un número de nuevas e inimaginables aplicaciones. Contamos con capacidades de amplia tecnología y uno de los más completos portafolios en la industria. Nuestros clientes son líderes globales en la industria, quienes están manejando plataformas innovadoras que están cambiando la manera en que todos nosotros vivimos, trabajamos y jugamos. Nuestro equipo global colabora diariamente para crear los semiconductores en los que el mundo confía. Si usted está buscando retos y una carrera emocionante en un ambiente pacífico, Skyworks ofrece posiciones en una cultura que promete toma de decisiones, libre intercambio de mejores prácticas y apropiamiento individual. Aquí encontrará níveles mínimos de gerencia, comunicación abierta, confianza mutua y respeto. _
- Consulte _
- Aviso de Privacidad para México_
- para obtener información importante sobre datos personales y comunicaciones electrónicas._
- Sumario: Es responsable de recibir y administrar las quejas de clientes recibidas relacionadas con el proceso de ensamble o prueba del producto, incluyendo desde la investigación inicial, análisis de causa raíz, hasta las acciones correctivas usadas en el reporte final y seguimiento de estas, así como proveer cualquier soporte requerido por el Corporativo con relación a nuestro producto y proceso de manufactura.- **Responsabilidades**:
- Principales responsabilidades por orden de prioridad:
- Administración de quejas de cliente- Análisis de causa raíz y definición de acciones por parte de equipo multidisciplinario- Generación de reportes 8D, después del análisis de causa raíz y seguimiento a iCARs generados- Coordinación de auditorías y visitas de cliente y seguimiento de acciones generadas- Seguimiento y disposición a RMA's (Material regresado)- Tareas que debe desempeñar por orden de prioridad:
- Recibe las quejas de cliente por lo canales de comunicación apropiados- Publica las quejas de cliente para el conocimiento del Staff- Integra un equipo multidisciplinario para generar un 8D- Coordina el proceso de búsqueda y determinación de causa raiz- Genera un reporte de análisis (communality) para determinar el riesgo en otros lotes/números de parte- Desarrolla e implementa planes para eliminar/reducir quejas de clientes- Maneja la base de datos de quejas de clientes (QSI y excel)- Envía el reporte de 8D al corporativo y provee respuestas derivadas de ese reporte.- Participa en proyectos 6 sigma para mejora continua de los procesos- Coordina y da soporte a los requerimientos especiales de clientes-
- Proponer detener producción y/o envió de producto terminado por problemas críticos identificados- Skyworks esta orgulloso de ser un empleador de igualdad de oportunidades, apoyando la diversidad en el lugar de trabajo._

**Segmento de empleo**:Senior Quality Engineer, Quality Engineer, Engineer, Engineering, Quality


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