Medical Information Manager
hace 5 meses
**Summary**:
This role is responsible for delivering standard and complex Medical Information (MI) activities, and for providing functional and therapeutic area/brand expertise to support responses to escalated medical enquiries on established brands from Novartis country affiliates worldwide. The main responsibilities of the role are as follows: -Delivery of standard or complex MI activities -Conducting MI search for mailbox enquiries -Supporting the generation of reports on enquiry metrics and insights from countries and regions
**About the Role**:
**Major Activities**:
Delivery of MI services for assigned TA(s), Client Group(s) or brands
- Write MI deliverables to ensure they meet quality requirements - scientifically balanced and evidence-based, adhere to topic/key messages, language and grammar are correct, regulatory/safety/legal aspects are considered.
- Ensure adherence to KPIs and meet the minimum criteria in quality reviews conducted by management.
- Support the generation of reports for stakeholders (Medical and Knowledge Solutions management, relevant Division management, Franchise and Brand teams) on enquiry metrics and insights from countries and regions.
- Conduct MI searches for mailbox enquiries.
- Support triage of congress enquiries.
Delivery of standard and complex MI services
- Write standard and complex MI services. This can include services with a mixed model, working alongside the Senior MI Manager.
**Key performance indicators**:
Client Focus
- Client Satisfaction and Client Advocacy (measured by regular Global Business Solutions client satisfaction surveys) - results are compared to best-in-class benchmarks.
- 100% compliance with legal regulations, industry codes and internal compliance standards.
- Specific feedback from clients on the efficacy and effectiveness of the service.
- Level of service adoption defined by SLA values.
Operational excellence
- Delivery of services in line with defined KPI targets to measure service quality and timeliness - agreed with clients and embedded in Service Level Agreements.
**Minimum Requirements**:
Minimum: healthcare professional degree or degree in a healthcare-related field
Desirable: advanced degree (PhD, PharmD, MD) in life science/healthcare
Languages: Fluent English (oral and written)
- Minimum 1 year experience in Medical Information/ Communications in the Pharmaceutical Industry (or related Medical Affairs role)
- Experience with Novartis therapeutic areas
- Knowledge of information resources and the effective/efficient use of them
- Understanding of medical concepts and the implications on a broader scale in the pharmaceutical industry (regulatory, PV, legal, commercial, drug development, etc.)
- Strong client focus
- Strong cross-functional skills and proven experience in collaboration with other departments/groups
- Excellent interpersonal communication and presentations skills
- Demonstrated innovative thinking and solution-oriented problem solving skills
- Ability to manage work output within given timelines
- Client Focus
**Skills**:
- Communicates Effectively
- Manages Complexity
- Balances Stakeholders
- Action Orientation [Taking initiative]
- Optimizes Work Processes
- Drives Results
- Collaborates
- Interpersonal Savvy
- Decision Making [Making the right call]
- Demonstrating courage [Being authentic]
- Problem Solving
Division
Operations
Business Unit
CTS
Location
Mexico
Site
INSURGENTES
Company / Legal Entity
MX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.
Functional Area
Research & Development
Job Type
Full time
Employment Type
Regular
Shift Work
No
**Accessibility and accommodation**:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
-
Senior Medical Information Manager Ii
hace 5 meses
Insurgentes, México Novartis A tiempo completo**Summary**: This role is responsible for providing functional and therapeutic area/brand expertise to support responses to sophisticated and highly complex escalated medical enquiries, and other medical information activities such as creation and quality review of other MI documents. **About the Role**: **Key Responsibilities**: - Delivery of MI services...
-
Senior Medical Information Manager I
hace 6 meses
Insurgentes, México Novartis A tiempo completo**Summary**: Responsible for delivering a highly complex Medical Information (MI) activities, and for providing functional and therapeutic area/brand expertise to support responses to raised medical enquiries. **About the Role**: **Key Responsibilities**: - Write (or review) sophisticated MI services which require the experience and expertise of a Senior...
-
Expert Medical Information Manager
hace 5 meses
Insurgentes, México Novartis A tiempo completo**Summary**: Working in partnership with the Medical Information Group or Team Lead and MI Global Service Lead, this role is responsible for leading the delivery of Medical Information (MI) activities, as well as for acting as the business partner for clients for all MI deliverables. **About the Role**: **Key Responsibilities**: - Leading the delivery of...
-
Expert Medical Information Manager
hace 6 meses
Insurgentes, México Novartis A tiempo completo**Summary**: Working in partnership with the MI Group or Team Lead and MI Global Service Lead, this role is responsible for leading the delivery of Medical Information (MI) activities, as well as for acting as the business partner for clients for all MI deliverables. The main responsibilities of the role are as follows: - Leading the delivery of MI services...
-
Medical Manager
hace 5 meses
Insurgentes, México Novartis A tiempo completo**Summary**: Location: Mexico City About the role: We are seeking a Medical Manager who will lead the design, implementation and execution of Medical Affairs plans for assigned Therapy Area, providing scientific information, helping design & prioritise clinical studies, building educational dialogue with KOLs and regulatory partners. This role will work...
-
Medical Manager
hace 2 meses
Insurgentes, México Novartis A tiempo completo**Summary**: Location: Mexico City About the role: We are seeking a Medical Manager who will lead the design, implementation and execution of Medical Affairs plans for Cardiology, providing scientific information, helping design & prioritize clinical studies, building educational dialogue with KOLs and regulatory partners. **About the Role**: **Key...
-
Medical Manager
hace 5 meses
Insurgentes, México Novartis A tiempo completo**Summary**: - In line with overall product strategy, the Medical Advisor is responsible for supporting the design, implementation and execution of Medical Affairs plans for assigned Therapy Area, providing scientific information, helping design & organise clinical studies, building educational dialogue with KOLs and regulatory stakeholders **About the...
-
Medical Manager
hace 2 meses
Insurgentes, México Novartis A tiempo completo**Summary**: ~ Conformément à la stratégie globale du produit, le conseiller médical est chargé de soutenir la conception, la mise en œuvre et l’exécution des plans d’affaires médicales pour la zone thérapeutique assignée, de fournir des informations scientifiques, d’aider à concevoir et à organiser des études cliniques, d’établir un...
-
Field Medical Educator
hace 5 meses
Insurgentes, México Novartis A tiempo completo**Summary**: Location: Mexico City About the role: We are seeking a Field Medical Educator who will provide a high quality unsolicited scientific, medical, pharmaceutical and technical support through the response of accurate and timely medical/scientific information to all internal and external inquiring customers (e.g. medical experts, consumers, patients,...
-
Medical Sceince Liason
hace 4 semanas
Insurgentes, México Sandoz A tiempo completoIn 2023 #Sandoz will become an independent organization! As the global market leader in generic and biosimilar medicines, Sandoz steps forward from a position of strength. Those who join Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be races with...
-
New Product Planning Strategic Medical Affairs
hace 5 meses
Insurgentes, México Novartis A tiempo completo**Summary**: Location: Mexico City About the role: We are seeking a New Product Planning Strategic Medical Affairs Manager who will build and implement the Medical Affairs Strategy for Novartis Mexico´s pipeline. This role will work directly with the Access and Medical teams and reports to the New Product Planning Senior Manager. **About the...
-
Dir. Ddit Us&i Prod.mgmt Medical Eng
hace 2 meses
Insurgentes, México Novartis A tiempo completo**Summary**: This role will work with Senior Medical Leaders to define, maintain and evolve the medical IT product(s) and strategies for Medical Engagement including medical field force, medical information, CRM engagement. This work includes working with the engagement data, analytics and associated insights products. You will align the IT investments with...
-
Business Information Security Manager Us&i
hace 6 meses
Insurgentes, México Novartis A tiempo completo**Summary**: - Lead ISC compliance for a function or area of significant technology depth. Ensures the function can satisfy the governance and risk compliance requirements of the organization and/or projects **About the Role**: **Major accountabilities**: - **This role is responsible for the information management and compliance of the DDIT United States...
-
Medical Manager
hace 2 meses
Insurgentes, México Novartis A tiempo completo**Summary**: 〜根据整体产品战略,医疗顾问负责支持指定治疗区域的医疗事务计划的设计,实施和执行,提供科学信息,帮助设计和组织临床研究,与KOL和监管利益相关者建立教育对话 **About the Role**: Major Accountabilities ~...
-
Medical Manager
hace 2 meses
Insurgentes, México Novartis A tiempo completo**Summary**: ~V skladu s splošno strategijo proizvodov je svetovalec za podporo oblikovanju, izvajanju in izvajanju načrtov medicinskih zadev za dodeljeno področje terapije, zagotavljanje znanstvenih informacij, pomoč pri oblikovanju in organiziranju kliničnih študij, izgradnjo izobraževalnega dialoga s KOL in regulativnimi zainteresiranimi...
-
Medical Manager
hace 2 meses
Insurgentes, México Novartis A tiempo completo**Summary**: 〜総合的な製品戦略に沿って、メディカルアドバイザーは、割り当てられた治療領域の医療事務計画の設計、実施、実行を支援し、科学的情報を提供し、臨床研究の設計と組織化を支援し、KOLsや規制関係者との教育対話を構築する責任があります。 **About the...
-
Medical Manager
hace 2 meses
Insurgentes, México Novartis A tiempo completo**Summary**: En línea con la estrategia general del producto, el Asesor Médico es responsable de apoyar el diseño, la implementación y la ejecución de los planes de Asuntos Médicos para el Área de Terapia asignada, proporcionar información científica, ayudar a diseñar y organizar estudios clínicos, construir un diálogo educativo con los KOL y las...
-
Medical Manager
hace 2 meses
Insurgentes, México Novartis A tiempo completo**Summary**: ~Genel ürün stratejisi doğrultusunda, Tıbbi Danışman, atanan Terapi Alanı için Tıbbi İşler planlarının tasarlanmasını, uygulanmasını ve yürütülmesini desteklemekten, bilimsel bilgi sağlamaktan, klinik çalışmaların tasarlanmasına ve düzenlenmesine yardımcı olmak, KOL'ler ve düzenleyici paydaşlarla eğitim diyaloğu...
-
Feasibility Manager
hace 1 mes
Insurgentes, México Novartis A tiempo completo**Summary**: Accountable for the oversight and coordination of program and study level (re-)feasibility assessments in the country or extended country group (OPCs & satellite countries), in collaboration with program and/or trial feasibility teams, in compliance with Novartis processes, GCP, ICH and regulatory requirements. This position is key to establish...
-
O2c Manager
hace 2 semanas
Insurgentes, México Sandoz A tiempo completoAs a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward. Manager Credit and Collection The O2C Credit and Collection Manager is responsible for the E2E cash credit and collection processes limiting past dues and thus maximizing cash flow. The manager is responsible for, coaching and...