Otm Solution Architect

hace 3 semanas

Guadalajara, México SGF Global A tiempo completo

Role Purpose:

- The role covers all aspects of transport functionality of OTM: Order Management, Transportation Planning & Execution, Supply Chain Visibility and Event Management, Inventory Visibility and Freight Bill Audit & Payments whether delivered with the core transport solution or ancillary solutions
- Completing and managing customer work packages in accordance with established budgets, work plans, quality standards, and timeframes
- Structuring and solving customer requirements using Templates & Frameworks as well as generic product functionality
- Work on transport project solution work packages or change requests with DevOps in-house or external team.

Main Accountabilities:

- The key purpose of this role is to gather requirements, solution design services and development of the transport solution for a broad range of projects and Support.
- Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution design
- Manage the implementation of IT project work packages in line with the DHL DevOps way of Working.
- Manage required IT development activity in line with the customer requirements. Ensure any development of IT in accordance with supplier governance policies
- Provide IT support as required for live customers (CRs, new releases etc.)
- Projects implementation, post warranty support and Go-live Support
- Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle
- Undertake other projects and roles as required from time to time by senior management
- Run business requirement and GAP analysis workshops for template-based implementations
- Build working relationships with Project team, customers, business, and suppliers
- Development of test scenarios and scripts.
- Work with testing team to automate the Testing.
- Manage and/or perform IT testing and support user acceptance testing.
- Document user training to internal and customer teams

Functional Experience:

- Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill
- Good Knowledge on Agile and DevOps
- General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro
- Participates and organizes workshops & events
- Preparation of solution design proposals from a commercial as well as a technical perspective.
- Advising / consulting to external customers.
- Coordinate, direct and oversee work package delivered by Specialists and/or suppliers
- Developing content for customer presentations and providing technical/functional content
- Years of Experience: 6-7 Years | 2-3 Full Life Cycle Implementation (At least one Implementation in Agile/DevOps)

Geographical Experience:

- Experience implementing Transport solutions in at least two regions

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