Senior Support Specialist

hace 3 semanas

Guadalajara, México DB Schenker A tiempo completo

**Senior People & Organization Business Partner**

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills. Together as one team, we are Here to move.**Job Overview**

At Schenker International S.A. de C.V. we are looking for a Senior Support Specialist - AWS & Linux to be part of our IT team, for our office in Guadalajara, Mexico.
- The Senior Support Specialist AWS & Linux within the business unit “Global Infrastructure Services” is responsible for supporting DB Schenker’s Cloud environments based on a multi-hybrid-cloud architecture using global support processes and tools.

**What will be your challenges?**
- Operates and maintains cloud-based infrastructure components (with focus on VM Instance based Linux Servers, Container Environments and other AWS based PaaS services).
- Implements and Conducts Monitoring of utilization, performance and availability of system components & services.
- Conducts log analysis and patch management to ensure high system integrity and security.
- Contributes to planning and implementation of failure and disaster recovery tests.
- Utilizes DevOps principles & tools to devise work strategies for automated processes to deploy & maintain virtual datacenter components in our cloud stacks.
- Supports in creating and maintaining strategies to avoid risks and enable disaster recovery.
- Builds and Operates cloud-based environments in accordance with company compliance and security guidelines and regulations.
- Support in onboarding existing and new staff in cloud technology and new ways of working.

**What you need to succeed (Qualifications, experience, skills, attributes)**
- Minimum bachelor’s degree in computer science or equivalent experience.
- More than 5 years’ experience in IT Support.
- 3 or more years of experience with enterprise grade AWS cloud computing and orchestration.
- 3 or more years of experience with Managed Linux Servers in enterprise environments (RedHat or SuSE Linux preferred).
- Preferred applied tool knowledge: Terraform, GIT, Jenkins, RHEL Management Stack.
- Basic knowledge of ITIL processes (Foundation Level).
- Basic knowledge of IT security regulations and standards such as ISO 27001.

**Competences**:

- Strong interpersonal skills and ability to work effectively across diverse organizations, groups and functions.
- Team player, able to operate in a changing environment.
- Fluent Business English (written and spoken).

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