Technical Support Engineer

hace 1 mes


México Eaton A tiempo completo

Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer.

**What you’ll do**:
- Effectively communicate product value proposition and product line strategies
- Help the team meet or exceed team metrics
- Accomplish complex tasks utilizing a variety of resources
- Leverage information to provide professional customer support
- Ability to perform assigned duties in a team environment
- Serve on special teams and work on projects to enhance team performance and customer satisfaction
- Work rotational hours 8:00am - 5:00pm ET and 9:00am - 6:00pm ET

**Qualifications**:
Bachelor degree in a technical field necessary.
Minimum customer interaction experience (3 years)

**Skills**:

- "-Technical knowledge- BS degree in engineering
- Strong listen, written and verbal communication skills
- High Ability to speak, write, and read English - Fully bilingual

"
- "- Drive for results- Makes Decisions & Solves Problems
- Demonstrates a Collaborative Style
- Promotes and Champions Change
- Business Acumen
- Pursues personal development

"We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.



  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer. **What you’ll do**: **What you'll do**: **Position Overview**: The Technical Support Representative provides technical support for power and connectivity related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, and cool...


  • Ciudad de México RAD Data Communications, LTD A tiempo completo

    Location Mexico City, México Roles & Responsibilities Analyze network and equipment configuration problems and defects Interface with 3rd Tier Technical Support, Engineering, Product Management, and other departments to address customer’s issues in the most effective manner Present technical training to co-workers and customers as needed Provide...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer - Digital Products. **What you’ll do**: **PRIMARY FUNCTION DESCRIPTION** - **ESSENTIAL FUNCTIONS & DIMENSIONS** - Provide technical assistance for Eaton’s digital products - Develop, modify and troubleshoot digital products. - Support configuration requests, GUI...


  • México Sangfor Technologies (Singapore) Pte. Ltd. A tiempo completo

    About us: Sangfor Technologies is a leading global vendor of IT infrastructure solutions, specializing in Cloud Computing & Network Security with a wide range of products & services including Hyper-Converged Infrastructure, Virtual Desktop Infrastructure, Next-Generation Firewall, Internet Access Management, Endpoint Protection, Ransomware Protection,...


  • México Kion Group AG A tiempo completo

    Controls Engineer Technical Support page is loaded Controls Engineer Technical Support Apply locations Guadalupe, Mexico Mexico City, Mexico posted on Posted 2 Days Ago job requisition id JR-0061345 Dematic has a need for a Controls Engineer in Dematic's Technical Support group, Customer Service. The successful candidates will have experience working...


  • México ABB A tiempo completo

    **Robotics Technical Support Engineer (Americas)**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • Ciudad de México Aspen Technology, Inc. A tiempo completo

    Sr Technical Support Engineer page is loaded Sr Technical Support Engineer Apply locations Mexico (remote) time type Full time posted on Posted Today job requisition id R5782 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any...


  • Ciudad de México Heinsohn Business Technology A tiempo completo

    Role Description Tasks • Support end-users with efficient resolutions in english • Sample tasks include; password resets, mailbox delegation, user account creation, hardware troubleshooting, connectivity issues, user offboarding, update installation, casic setting configuration for cloud services such as Zoom, Microsoft 365, Google apps etc,...


  • México Eaton A tiempo completo

    Eaton’s Corporate Sector division is currently seeking a Technical Support Engineer - Digital Products. **What you’ll do**: **PRIMARY FUNCTION DESCRIPTION** **ESSENTIAL FUNCTIONS & DIMENSIONS** - Provide technical assistance for Eaton’s digital products - Develop, modify and troubleshoot digital products. - Support configuration requests, GUI...


  • Ciudad de México Gigamon A tiempo completo

    Gigamon, recently certified as a Great Place to Work, helps the world’s leading organizations run fast, stay secure and innovate. We provide the industry’s first elastic visibility and analytics fabric, which closes the cloud visibility gap by enabling cloud tools to see the network and network tools to see the cloud. With visibility across their entire...


  • Ciudad de México, Ciudad de México Softbank Investment advisers A tiempo completo

    About Automation Anywhere Welcome to Automation Anywhere. We're on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity. Job Description Automation Anywhere is the leader in intelligent...


  • México Maxerience inc A tiempo completo

    2-year prior experience in the same field or any IT-related industry (Must) - Networking skills to perform remote troubleshooting to isolate and diagnose incidents. - Excellent Skills in technical project management with Level 2+ support, Linux operating system, Linux Bash command language/scripting, accountability, organization, and reporting skills. -...


  • Ciudad de México, Ciudad de México HPE A tiempo completo

    Technical Support EngineerThis role is designed as an 'Onsite' position with the expectation that you will mainly work from an HPE partner/customer office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company transforming the way individuals live and work. We specialize in helping organizations connect, safeguard, analyze, and act on...


  • Ciudad de México Thomson Reuters A tiempo completo

     We are seeking a highly motivated ETS Operations Senior Engineer you will provide level two operational support to all TR employees and staff to address tickets and resolve complex issues. Additionally, this role will engage with the broader ETS team in all LCM activities. About the Role As a Technical Support Engineer, you will: Provide technical...

  • L2 Support Engineer

    hace 4 semanas


    México NTD Software A tiempo completo

    The L2 Production Support Engineer will be responsible for supporting, troubleshooting, and resolving technical issues in a production environment. The role requires strong communication skills, an analytical mindset, and hands-on technical expertise in UNIX, SQL, and Java. The successful candidate will collaborate with development teams, stakeholders, and...


  • Ciudad de México Human Staff A tiempo completo

    **IMPORTANT COMPANY HAS AN IMMEDIATE NEED FOR**: **IMPLEMENTATION & SUPPORT ENGINEER** **Qualifications and Requirements**: - 1-3 years of technical customer service experience. - Bachelor of Computer Science or equivalent degree. - Excellent proficient business English - both verbal and written skills with the ability to communicate effectively with...


  • Ciudad de México Transmit Security A tiempo completo

    **About the role**: We are looking for an experienced Technical Support Engineer to provide excellent customer service and to promote our values throughout the entire support team. Transmit Customer Support provides technical assistance by resolving complex technical issues by triaging, troubleshooting, performing root cause analysis, and restoring the...


  • Ciudad de México, Ciudad de México Palo Alto Networks A tiempo completo

    Company DescriptionOur MissionAt Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and...


  • Ciudad de México Wallarm A tiempo completo

    **Short facts about us**: - We are a global remote-first team of 100+ people in 10+ countries. - We have been protecting our clients since 2014. - The company has raised over $10M in investments. - The company passed Y Combinator, the most prestigious incubator in Silicon Valley, from which Dropbox, Stripe, Docker, etc. came out. **Our product**: Wallarm...


  • Ciudad de México Thomson Reuters A tiempo completo

    As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects,...