Bilingual Customer Service Representative
hace 7 meses
**JOB SUMMARY**:
**ESSENTIALS FUNCTIONS**:
- Researches accounts, identify key players and generates interest
- Routes qualified opportunities to the appropriate sales executive for further development and closure
- Telephones prospect to identify appropriate contacts, qualify and drive lead through the sales pipeline
- Researches and resolves customer problems, complaints and questions according to established customer service guidelines and processes
- Gather customer G2 regarding industries, competitors, potential new products and opportunities
- Processes request for literature, shipping information pricing and quotes
- Involves supervisor and/or other people when problems become complex or difficult to solve.
**REQUIREMENT**:
- Advanced level of English
- High school diploma
- Some experience in similar position
- Good communications skills
- Experience with AFS (MRP systems)
- Good computer skills
Tipo de puesto: Tiempo completo
Salario: $1.00 - $2.00 al mes
Horario:
- Diurno
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
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