IT Support Engineer
hace 3 semanas
Ingeniero de Soporte y Servicios
Modalidad de trabajo: Oficina 50% y Visitas 50%
Actividades en oficinas: dar soporte a tickets mediante canales de atención de cliente directo y dar resolución a problemas de forma remota a firewalls, alarmas, cámaras, access points, impresoras, computadores, máquinas virtuales y otros. Documentar en mesa de ayuda y dar soporte a la infraestructura de centros de datos.
Actividades en visitas: Manejar a distintas ciudades de Nayarit. Mantenimiento e instalación de equipos, instalación de cableado, carga y descarga de equipos.
Requerimientos:
- Ingeniería en software, IT, o afín.
- Autodidacta y con buenas habilidades de comunicación.
- Manejo de carro estándar.
Deseable:
- Experiência en mesas de ayuda brindando soporte remoto.
- ITIL.
- Conocimientos de puntos de venta, sistemas de videovigilancia y control de acceso.
- Experiência en servicio a cliente.
Tipo de puesto: Tiempo completo
Salario: $12,000.00 - $15,000.00 al mes
Horario:
- Turno de 10 horas
Prestaciones:
- Horarios flexibles
- Vales de despensa
Lugar de trabajo: In person
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