Business Analyst

hace 3 semanas

Guadalajara, México Hewlett Packard Enterprise A tiempo completo

Business Analyst

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

**_

Sounds like you? Then we have the right opportunity—we are looking for a Digital Customer Success Business Operations Professional to join us
- In this amazing role you will collaboratively with the internal team

**How you will make your mark**:

- Through self-directed activities act as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements.
- Combine industry expertise with a thorough understanding of information technology to develop innovative business solutions. Influence the strategic direction of clients.
- Lead analysis teams on large projects. Lead requirements management and change management processes.
- Direct development of visualization, and user experience elements of solution design.
- Develop and maintain internal and external relationships to manage scope, schedule, budgets and expectations.
- Lead business studies and present study results to the company and client senior management.
- Coordinate and participate in proposals, feasibility studies, and new business development activities.

**About you**:

- Typically a Bachelor's degree in a technical or business discipline or equivalent experience and a minimum of 2 years related experience.
- 2 or more years of experience in business operations
- Experience managing a Customer Success tool such as Totango, Gainsight, Strikedeck or Churn Zero
- 2 or more years deploying internal tools and supporting internal teams
- Advanced experience with MS Excel and other BI tools
- Experience in SaaS Metrics (preferred)
- Advanced English
- Decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions. Join us and make your mark

**Join us and make your mark**

mexico

**We offer**:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

Hewlett Packard Enterprise Values:
Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

HPE is an EOE / Female / Minority / Individual with Disabilities /

At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you.

Then let’s stay connected

mexico #HPE

**Job**:
Services
**Job Level**:
Specialist

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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