Customer Servise Operation
hace 3 semanas
_**REEBOK**_
**Descripción del puesto**:
Personal con experiência en atención al cliente, flujo en el manejo de información, que entienda y maneje la administración de procesos, criterio para toma de decisiones, sentido de urgencia y respuesta.
Sus principales funciones serán:
- Apoyar en el proceso de planeación (fechas de surtidos, embarques, ampliaciones, etc.)
- Dar seguimiento al cumplimiento del pronóstico que dicte el cliente ofrecido por el área de ventas
- Administración y descarga de los pedidos del cliente desde un portal, Salesforce, Carvajal, etc.,
- Manejo de bitácora para medir resultados
- Reportes puntuales y claros para la toma de decisiones con el área involucrada (3PL / Kam)
- Seguimiento puntual para la facturación, NC, devoluciones, etc.
**Requisitos**:
- Carrera en administración de empresas, ingeniería industrial o afín (pasantes o titulados)
- De preferencia que haya laborado con las cadenas de mando de empresas del sector (Suppy chain) y que tenga conocimiento del mismo: Wholesale, Retail, Ecommerce
- Capacidad de adaptabilidad y habilidades de comunicación
- Conocimiento avanzado de Excel (Indispensable)
- Manejo de paquetería office
Manejo de ERP-SAP
Si tienes dudas también puedes compartir tu CV al WhatsApp 5516776592
Tipo de puesto: Tiempo completo
Salario: $25,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 10 horas
Prestaciones:
- Caja de ahorro
- Descuentos y precios preferenciales
- Estacionamiento gratuito
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Servicio de comedor
- Vacaciones adicionales o permisos con goce de sueldo
Lugar de trabajo: Empleo presencial
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