Security Consulting Engineer

hace 4 semanas

Ciudad de México Cisco Systems A tiempo completo

What you'll do

Cisco Customer Experience (CX) is a compelling reason for our customer to repeatedly choose Cisco. Through constant innovation and a dedication to customer success, we continue to lead the industry in collaborative support across all solutions and technologies. With a technology runway that never ends, opportunities to develop your depth, breadth and diversity of technology expertise are second to none. Career growth options will be BOLD, as we realize our vision to become the #1 IT Company in the world. Make an impact with us

WHO YOU’LL WORK WITH

WHO YOU ARE
- You are able to review customer data in the form of network topologies, and crash, log, or other device files to seek out anomalies.
- Deliver solutions that lead to problem resolution or mitigation with a high level of customer satisfaction.
- You're able to listen, accept, and follow direction from more senior engineers.
- You can effectively engage resources outside your team to further the troubleshooting and resolution of issues which may include other technical support engineers, account teams, partners, and development engineers.
- You enjoy providing leadership and training to other members of your team but also know how to take guidance.

Minimum Requirements
- You've achieved a Bachelors in a technical field (CS/CE/EE preferred) and have 4+ years of experience in network support.
- You have 2+ years’ experience and a real passion for supporting network security products.
- You're experienced at solving advanced networking issues and have a superb grasp of fundamental networking theory.
- Linux Administration/FreeBSD.
- Advanced Wireshark analysis.
- Web Proxy support experience.
- Ability to solve complex scenarios on Cisco Web Security Appliance (WSA) and Cisco Defense Orchestrator (CDO).
- Solid understanding of cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP), including networking concepts, security groups, and virtual private clouds.
- Understanding in configuring and managing various firewall solutions in multi-cloud environments.
- Strong knowledge of network protocols and security principles, with the ability to diagnose and solve complex network issues.
- Good communication skills, both written and verbal, with the ability to convey technical information to both technical and non-technical audiences.
- Customer-centric attitude with a passion for solving problems and delivering exceptional customer experiences.
- Relevant certifications such as CCNA, CCIE, AWS Solutions Architect Associate, Azure Fundamentals, GCP Associate Cloud Engineer or equivalent, would be a strong advantage.
- Self-motivated and adaptable, with the ability to thrive in a fast-paced and rapidly evolving environment.

Desired Skills
- Python Programming or other scripting experience.
- CCNA Security or CCNP Security.
- Strong foundations and hand-on experience configuring and solve Cisco Security products.
- AWS, Azure,GCP certification

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
- We connect everything - people, process, data and things - and we use those connections to change our world for the better.
- We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.
- We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us #WeAreCisco

**Why Cisco?**

WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we reco

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