HR Representative Ii

**The company**

Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.

**Our people**

At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration**.**

**What you will bring to the team**

Toshiba Global Commerce Solutions is seeking an HR Representative that focuses on the execution of operational processes of a Human Resource Department and supports an HR Business Partner in Guadalajara. This role is for an HR Professional with 2 - 4 years of experience in a multinational company.

**What you will be doing**:
Your typical day as an **HR** **Representative II **will involve:
**Responsibilities**:

- Provide HR Generalist support to a group of Managers, including employee relations advice, onboarding new hires, talent management and development, follow policies and procedures, compensation advice, performance metrics, change management initiatives and other programs that support the business in achieving its objectives.
- Providing support to managers or employees in matters relating to HR & payroll policies and practices.
- Respond to employee’s relations issues such as employee complaints, harassment allegations, and civil rights complaints.
- Identify gaps in existing HR policies and contribute to the development of new HR policies and procedures. Identifies opportunities for process improvement by evaluating current practices, looking for ways to improve productivity, and reducing cost.
- Participate in various HR performance management processes including performance reviews, annual goal setting, and compensation reviews.
- Responsible for managing documentation of new hires and HR database.
- Communicate and support HR processes, including performance appraisals, participate on corporate-sponsored projects including training and development, compensations, organizational structure, standardization teams, recruiting teams, and employee engagement.

**To be successful in this role, you must have the following**:

- Typically requires a minimum of 3 years of related experience with a 4-year college degree.
- Understanding of Mexican employment law, State and Federal regulations, HR principles and compliance
- Excellent verbal and written communications skills; must be fluent in English & Spanish
- Knowledge of HR functional disciplines such as employee relations and investigations, staffing, compensation /benefits, organization development, training, performance management, corrective actions, etc.
- Be process-oriented and focused on responsiveness.
- Strong collaboration abilities must be able to build and maintain effective working relationships with clients, coworkers, and other partners.
- Must have demonstrated knowledge of Microsoft office (Outlook, Word, Excel, and PowerPoint)
- Attending Office 3 times per week.

**Preferred Skills**:

- Demonstrated experience in HR Systems (UltiPro, Saba a plus).
- Knowledge and experience of payroll process and benefits administration.

**We offer**:

- Career plan and real growth opportunities
- Constant training, tutoring, online corporate courses, eLearning and more
- Pleasant work environment (game room, nap area, amenities and more).
- Flexible work hours and dress code

**EEO**:
Toshiba Global Commerce Solutions is an equal employment employer and is committed to providing employment opportunities.

**DIVERSITY, EQUITY & INCLUSION**:
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future**.