Director, Solution Architect
hace 5 días
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Director, Solution Architect
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mexico Customer Solution Center is looking for a Director, Solutions Architect to lead our customer experience and network products strategy forward by consistently create, innovate and solve problems.
About the role
Solution Architect is the main partner to the Frontline during solutioning to maximize the impact of our products or services with our clients. The Solution Architect is a curator of solutions and becomes the aggregator across products for different segments during the solutioning process and helps the Account Managers with the narrative to ‘tell the story’ to the client. They play a critical role in ensuring relevancy and driving differentiation across all segments resulting in higher revenues, more market share and better relationships.
Role
- Revenues for supported product and segment
- Specific KPIs from supported segment, including customer success metrics
- Increase in share of services revenues across supported segments
- Product penetration ratio to assigned segments
- Demonstrate and drive Mastercard Way behaviors through their behavior, recognitions, coaching, and employee engagement
- Contribution to SA community, incl. supporting other CSCs if needed
- Market specific objectives
- Serves customers within the Financial Institutions, Retail & Commerce, Digital Partners and Government segments
- Understands value chain of assigned segments to identify trends, needs and opportunities for Mastercard
- Has a good understanding of Mastercard Products, Services and Corporate Strategy
- Has a good Network and Digital Products Knowledge
- Collaborates with Account Management teams to identify customer needs and opportunities; recommends needs-based solutions in coordination with Products, Services and Marketing
- Identifies, develops and quantifies opportunities for new value propositions that include integrated and customized solutions across Mastercard’s products and services for our customers.
- Develops business requirements document in collaboration with product specialists and technical architect
Experiences
- Proven ability to lead in a matrix environment
- Can deliver high quality products/services in a high growth environment where priorities shift rapidly
- Ability to use hard data and metrics to back up assumptions and develop business cases
- Demonstrated ability to operate with complete independence and autonomy
- Extensive experience building and launching products
- Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
- Demonstrated experience building relationships, partnering with and influencing executive leadership while commanding the respect of the individual product teams across the organization
- Experience translating strategies into product launches and implementation plans in multiple markets
- Demonstrated experience as people manager with the ability to attract, recruit, and develop product talent
- Successful track record strategically managing P&L for multiple Mastercard projects and products
All About You:
- Deep understanding and experience of product development, product management, consumer experience and problem solving.
- Good understanding of Mastercard products and services.
- Ability to comprehend the business and market context to drive innovative solutions
- Strong understanding of customer’s evolving strategic needs, the current and potential future market environment.
- Able to architect integrated solutions by combining Mastercard’s
-
Solution Architect
hace 3 semanas
Ciudad de México, Ciudad de México NTT Data Vertex Software Inc. A tiempo completoApply for Solution Architect, Career Progress Consultants in Mexico for 5 - 9 Year of Experience on
-
Solution Architect
hace 2 semanas
Ciudad de México, Ciudad de México NTT Data Vertex Software Inc. A tiempo completoApply for Solution Architect, Career Progress Consultants in Mexico for 5 - 9 Year of Experience on
-
Solution Architect Solution Architect
hace 2 semanas
Ciudad de México NTT DATA Services A tiempo completoReq ID: 280138 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Solution Architect Solution Architect to join our team in Guadalajara, México (MX-MEX), Mexico (MX).In the...
-
Solution Architect
hace 2 meses
Ciudad de México Capgemini A tiempo completo**Position**:Solution Architect **Experience level**:Senior **Education level**:Bachelor Degree **Location**:Remote **Industry - Sector**:TI **What you’ll do?** - Each solution architect from the resource pool established will be expected to perform the following activities within assigned projects: - Collaborate with business and technical...
-
Solution Architect
hace 2 meses
Ciudad de México Ruijie Networks A tiempo completo**Solution Architect JD** **Responsibilities**: 1. Responsible for customer demand research and customer pain point identification, competitor product and solution research. 2. Collaborate with R&D and product managers to study customer needs, develop and launch competitive industry products and solutions. 3. Assist in placing the first three orders for...
-
Required. Solution Architect Solution Architect
hace 3 semanas
Ciudad de México NTT DATA Services A tiempo completoReq ID: 280138 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Required. Solution Architect Solution Architect to join our team in Guadalajara, México (MX-MEX), Mexico...
-
Solution Data Architect
hace 2 semanas
Ciudad de México ITKAWA A tiempo completo**Solution Data Architect - Santander** **SME (Subject Matter Expert) EA (Ent. App.)** **Esquema**:Hibrido - Santa Fe. **Salario**:Abierto a negociar de acuerdo a experiência. **Duración**:Posibilidad de prórrogas y/o contratación a tiempo completo. **Experiência Principal**: EA Data Analytics, HexA (Hexagonal Architecture). **Experiência**:Mayor a 4...
-
Solution Architect
hace 4 semanas
Ciudad de México Nouryon A tiempo completoAt Nouryon, our global team of Changemakers takes positive action every day, to reach higher collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. We are looking for a Modern Workplace Architect to join our team of Changemakers. Does that sound like you?...
-
Solution Architect for Infra
hace 4 semanas
Ciudad de México Ericsson A tiempo completoWe are now looking for a Solution Architect, who will be responsible for analyzing, crafting and developing commercially viable end-to-end technical solutions for the customers. In this role, you will also be accountable for providing profitable business for Ericsson by translating customer needs, and technology opportunities into detailed technical...
-
Solution Architect
hace 3 semanas
Ciudad de México NTT DATA Services A tiempo completoReq ID: 280151 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Solution Architect to join our team in Guadalajara, México (MX-MEX), Mexico (MX).In the role of Solutions...
-
Solution Architect
hace 2 semanas
Ciudad de México NTT DATA Services A tiempo completoReq ID: 280151 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Solution Architect to join our team in Guadalajara, México (MX-MEX), Mexico (MX).In the role of Solutions...
-
Solution Architect
hace 4 semanas
Ciudad de México LAAgencia A tiempo completoLingaro Group is the end-to-end data services partner to global brands and enterprises. We lead our clientsthrough their data journey, from strategy through development to operations and adoption, helping them to realize the full value of their data. Responsabilities Building and integrating Data and Analytics information systems to meet the company’s...
-
Solution Architect
hace 2 semanas
Ciudad de México Cognizant Technology Solutions A tiempo completoWe’re hiring! At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing...
-
Solution Data Architect
hace 2 semanas
Ciudad de México ITKAWA A tiempo completo**SOLUTION DATA ARCHITECT - SANTANDER** **Esquema**:Hibrido - Colonia Santa Fe. **Salario**:Abierto a negociar de acuerdo a experiência. **Duración**:Posibilidad de prórrogas y/o contratación a tiempo completo. **Experiência**:Mayor a 4 años. **Experiência Principal**:EA Data Analytics, HexA. **Conocimientos Funcionales**: - Ágil - TeamWork -...
-
Solution Architect
hace 2 semanas
Ciudad de México Capgemini A tiempo completo**RH**:Fernando Cortés **Position**:Solution Architect **Experience level**:Senior **Education level**:Bachelor’s degree **Location**:Any state of Mexico **Practice: CCA** **What you’ll do?** - Analyzing technology environment. - Analyzing enterprise specific needs. - Analyzing requeriments. - Setting Colaboration network. - Creating solutions...
-
Solution Architect
hace 1 mes
Ciudad de México Capgemini A tiempo completo**RH**:Fernando Cortés **Position**:Solution Architect **Experience level**:Senior **Education level**:Bachelor’s degree **Location**:Any state of Mexico **Practice: CCA** **What you’ll do?** - Analyzing technology environment. - Analyzing enterprise specific needs. - Analyzing requeriments. - Setting Colaboration network. - Creating solutions...
-
Enterprise Solution Architect
hace 2 semanas
Ciudad de México Buckland A tiempo completoWho we are For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of...
-
Solution Architect
hace 4 días
Ciudad de México Capgemini A tiempo completoRRHH: Marisol Zavala Puesto: End User Solutions Architect Nível de experiência: Senior Nível de educación: Educación Superior Ubicación: CDMX Práctica: CIS Conocimientos y experiência necesaria: - 2+ years of experience in enterprise scale solution implementations based on Microsoft and supporting technologies, with a focus on O365/M365 and...
-
Solution Architect
hace 4 días
Ciudad de México Capgemini A tiempo completoRRHH: Marisol Zavala Puesto: Managed Services Solution Architect Nível de experiência: Senior Nível de educación: Educación Superior Ubicación: CDMX Práctica: CIS Conocimientos y experiência necesaria: - Excelente en la comunicación de soluciones a audiencias tanto técnicas como no técnicas. - Mente analítica con capacidad de evaluación y...
-
Cloud Solution Architect
hace 3 semanas
Ciudad de México HAYS A tiempo completoCloud Solution Architect / Cloud Architect / Cloud Engineer **Your new company** Zoi are leader in the league of industrial customers and are expanding our customer portfolio with exciting retail and SAP projects. Our competencies in AWS IoT, Retail, DevOps, Well-Architected and SAP underline our high certification level and ambition. From Stuttgart, to the...
