IT Systems Testing Specialist
hace 2 meses
Job Summary:
The Product Systems Testing NG I participates in project reviews, revisions, production problem corrections, enhancements, and usability testing of any functionality required to administer policy sales and servicing in the NPS and ANA operating systems along with working with the business group and developers. Provides business knowledge and technical support to successfully implement system changes in the comprehensive policy and agency management system to comply with filed programs for multiple states, companies, products and lines of business.
Key Responsibilities:
- Prepares test plans and scenarios for usability testing, executes test scenarios, approves project implementation and verifies the production output upon implementation
- Verifies the accuracy of new states and products, rate revisions, projects, and production problem corrections, to ensure a quality product
- Works with the business group and developer to ensure a common, consistent product for all states, products and lines of business for internal and external system customers
- Documents requirements and software defects and works with business users, business analysts, and developers for quality assurance
- Reviews and researches production problems; determines the extent to which they are testing, development, or user errors
- Determines impact of issues on the business units, develops alternative work processes until issues are resolved, works with developer to recreate problem and recommend solution
- Provides support to various areas including researching additional factors to determine overall impact affecting a cost benefit analysis and other diagnostic services that support decision making
- Builds a library of reusable testing tools for functional testing, database testing, regression testing, negative testing, error or bug retests and integration testing for product specific quality assurance
Supervisory Responsibilities:
This job does not have supervisory duties.
Preferred Qualifications:
Education and Experience
- Bachelor’s degree or equivalent experience
- 2 or more years related experience
Certificates, Licenses, Registrations
- None
Functional Skills
- Knowledge of multiple states, lines of business and product lines, including rating, operations, and overall process workflow
- Working knowledge of company operating systems and processes including a working knowledge of the policy administration system
- Ability to conduct investigations and research into system errors and discrepancies
- Proficient in Microsoft Office (Outlook, Word, Excel)
- Previous Property and Casualty Insurance experience strongly preferred
- Advanced skill in the development of test plans and test cases through analysis of requirements
- Strong problem-solving skills
- Strong verbal and written communication skills
- Effective organization and time management skills
Integon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.M. Best, for financial strength.
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