IT Specialist

hace 2 semanas

Guadalajara, México Brown-Forman A tiempo completo

CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS:
For best results, use Google Chrome to view this page.

Imagine working for a company that welcomes you in, inspires you to bring your best self to every opportunity, and encourages you to grow and develop your career in a resilient and fun industry. Brown-Forman offers our employees this kind of career and environment and has for more than 150 years. Together, we proudly live and work by our values, striving each day to be better and do better as people, as a company, and as members of the communities we call home. Come have a seat at our table.

Meaningful Work from Day One

IT support professional who responds to incidents escalated by the service desk, or by directcontact by customers, that are related to customer equipment, computer equipment, network andtelecommunications equipment.Functions as a single point of contact to coordinate IT resources to assist employees accomplishtheir assignments and obtaining needed technology support.

How You'll Know this Role Is For You
- Deployment, support and troubleshooting of mobility technology.
- Uses the CA Service Desk to record all incidents and work activities.
- Train local teams on tricks and tips for technologies used in the office (Google,SalesForce, Mobility devices, etc.)
- Deployment, support and troubleshooting of PC based Applications. This includes, but is not limited to Microsoft Windows, SalesForce, Google Apps etc.
- Respond to Service Desk tickets meeting or exceeded existing SLAs.
- Deployment, support and troubleshooting of all PC related equipment. This includes, but is not limited to: desktop PCs, laptops, PC peripherals and printers.
- Procurement and imaging of PCs, laptops and other computer equipment.
- Deployment, support and troubleshooting of Wireless Devices. This includes, butis not limited to: Smartphone devices, Cell phones and Tablets
- Support and troubleshooting of Video Conferencing Systems and Audio-VisualSupport for meetings and internal events.
- Work closely with the Service Desk to ensure resolution of end user computingproblems or requests in a timely fashion.
- Keeps skills updated on supported products, particularly those tools that are usedenterprise-wide. (hardware and software)
- Demonstrates the ability to self-sustain and improve personal knowledge basethrough attending classes, self-study, on the job training, etc.
- Supports electronic equipment in local conference room and is available duringhigh-priority meetings to troubleshoot problems.
- Works with other support personnel in Louisville and across the globe to ensurestandards are consistently applied and in order to back up one another.

What Exactly Are We Looking For?
- Deployment, support and troubleshooting of networking equipment at thedirection of the Louisville based Technology Engineering and OperationsManagement teams.

Support the user community, about 700, Amatitan users unsupervised

What You Bring to the Table
- Minimum 2 years of computer support experience
- Must be able to read, speak English, and comprehend the English language andspeak the regional language
- Excellent computer skills necessary in Microsoft Office Suite
- Experience in working with VPN clients
- Apple Technology (iPhone, iPad) experience is required

Android experience and knowledge Strong written and verbal communication skills
- Strong people skills with ability to handle difficult situations
- Strong time management and organizational skills
- Ability to multi-task and prioritize
- Ability to work with mínimal supervision
- Keen attention to detail, with a commitment to follow through and follow-up
- Must be able to communicate effectively with technical and non-technicalaudiences and interact with all types of clients including technology, business,management and executive management
- Must be a self-starter with the ability to work independently and in a collaborativeteam environment
- Must act in a professional manner in all situations
- Ability to share knowledge and best practices on an individual level as well as ina classroom environment
- Google experience using Gmail, Gcal, Google Drive and other Google Apps

What You Can Add to the Team

**Language**:
Must be able to communicate in the Office’s native language as well as English,

Desired Skills and Experience:
Cisco Certification (CCNA, CCNP, or greater) is a bonusFamiliarity with Cisco Wireless TechnologyFamiliarity with Cisco telephony (CallManager, Unity) technology

Special Desired Requirements:
Certifications:Could include, but are not limitedto A+, Network+, MOUS, MCP),MCSE, CCNA, CCNP, CCIE, or any specific certifications will be included in the jobposting.

Requisition Type:
Employee

Management Level:
Professional

Global Job Level:
P4

Number of Openings Available:
1

  • IT Support Specialist

    hace 1 mes

    Guadalajara, México DEKRA A tiempo completo

    **Summary of Position**: The IT Support specialist is responsible for providing technical support for DEKRA North America. This position will be responsible for the IT Technical Support Needs (including, but not limited to laptop PCs, Servers, Cell phones, VOIP system and legacy systems), basic and advanced initial setup, end user trouble shooting, problem...

  • IT Support Specialist

    hace 1 mes

    Guadalajara, México melanie.sanchezramos@dekra.com A tiempo completo

    **Summary of Position**: The IT Support specialist is responsible for providing technical support for DEKRA North America. This position will be responsible for the IT Technical Support Needs (including, but not limited to laptop PCs, Servers, Cell phones, VOIP system and legacy systems), basic and advanced initial setup, end user trouble shooting, problem...

  • IT Service Transition Specialist

    hace 4 semanas

    Guadalajara, México AstraZeneca A tiempo completo

    The Service Transition Specialist will perform acceptance into services and transition activities to ensure that services are delivered in accordance with Service Level Agreements and business requirements and ensuring ultimately the delivery of IT Services to AZ customers. They will help to ensure efficient, effective and thorough management of service...

  • IT Specialist

    hace 4 semanas

    Guadalajara, México Outploy A tiempo completo

    **NOTE** **_**This is NOT for a call center position**_ **SCHEDULE**: _Monday to Friday from 09:30 am to 06:30 pm_ **WORK SPACE**:_Fully Precencial_ **OFFICE**: _Andares Zone, Zapopan - Jalisco._ **Education**: - Computer science classes (preferred -- not required to be considered) - Electronics background (preferred -- not required to be considered) -...

  • Specialist, It

    hace 1 mes

    Guadalajara, México BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Helpdesk Specialist

    hace 4 semanas

    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...

  • Helpdesk Specialist

    hace 4 semanas

    Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...

  • Helpdesk Specialist

    hace 4 semanas

    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in...

  • Helpdesk Specialist

    hace 7 días

    Guadalajara, México NTT Data Services A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Mexico **Location: Fully remote.** **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift (rotational shifts, morning, afternoon and...

  • Helpdesk Specialist

    hace 6 días

    Guadalajara, México NTT DATA A tiempo completo

    We are currently seeking a Helpdesk Specialist to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Mexico **Location: Fully remote.** **Requirements**: - Availability to work 45 hours per week - Interest in working at any shift (rotational shifts, morning, afternoon and...

  • Sales Specialist

    hace 4 semanas

    Guadalajara, México Talento Hábil A tiempo completo

    **Vacante para la empresa Talento Hábil en Guadalajara, Jalisco**: **Sales Specialist for IT products/services** **Requirements**: - Advanced English speaking, writing, reading skills. - Bachelors in Computer Science or similar - Previous experience in the area 3 years or more - CRM - Microsoft Office - Experience in VoIP/ PBX - Persuasive attitude -...

  • Copywriter Learning Consultoría Remoto

    hace 7 días

    Guadalajara, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Guadalajara, Jalisco**: Somos un grupo que diseñamos y producimos cursos, experiências de aprendizaje a la medida, en modalidades digital, virtual, presencial o de forma innovadora; te invitamos a cambiar la forma de explorar el potencial como Copywriter Remoto con experiência en soluciones de e Learning (LMS...

  • Implementation Specialist

    hace 4 semanas

    Guadalajara, México LAAgencia A tiempo completo

    **Guadalajara, Mexico** **Aeries /** **Payroll** **/ Hybrid** **Implementation Specialist** **The Company** **Position Overview** - The Implementation Specialist coordinates successful Diligent customer onboarding and training, and partners closely with the CSM client owner to help support long-term customer satisfaction, retention, expansion, and...

  • Technical Support Specialist Ii

    hace 7 días

    Guadalajara, México f5 A tiempo completo

    Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Our Employees They are valued and empowered, collaborative and team-oriented, innovative in their approach, and passionate about their...

  • Senior Growth Marketing Specialist

    hace 4 semanas

    Guadalajara, México BringIT A tiempo completo

    Senior Growth Marketing Specialist Discover your new role with Bring IT! Join Our Dynamic Team that is driving 360° Success for customers and partners! Fast-growing global professionals Pioneering digital transformation Recognized on INC5000 in the USA Expanding offices worldwide Join us and redefine success together! ✨ Ready to make a significant...

  • Infrastructure Specialist

    hace 2 semanas

    Guadalajara, Jalisco, México IBM Interactive A tiempo completo

    Infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward? Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure...

  • Mes Application Specialist

    hace 4 semanas

    Guadalajara, México Koch Global Services A tiempo completo

    **Your Job** The Koch Global Manufacturing & Operations Support is focused in contact internal customer and IT team members in America, Asia and Europa **Our Team** We have the exciting opportunity to hire a Manufacturing & Operations Application Specialist Senior to join a skilled platform team. **What You Will Do - Provide or lead efforts to resolve...

  • Digital Field Specialist

    hace 1 mes

    Guadalajara, México Gebocermex A tiempo completo

    Digital Field Specialist Contract Type Permanent Country MEXICO Location Guadalajara Your opportunity Participate in the installation and integration, commisioning and trainig of various Evo-ON /EIT software monitoring and compliance with quality procedures according to the standards of Sidel Group Your Mission The DFS (Digital Field...

  • Senior Support Specialist

    hace 3 semanas

    Guadalajara, Jalisco, México Schenker Mexico A tiempo completo

    Job OverviewAt Schenker International S.A. de C.V. we are looking for a Senior Support Specialist - AWS & Linux to be part of our IT team, for our office in Guadalajara, Mexico. The Senior Support Specialist AWS & Linux within the business unit "Global Infrastructure Services" is responsible for supporting DB Schenker's Cloud environments based on a...

  • Digital Field Specialist

    hace 1 mes

    Guadalajara, México Sidel A tiempo completo

    Digital Field Specialist Contract Type Permanent Country MEXICO Location Guadalajara Your opportunity Participate in the installation and integration, commisioning and trainig of various Evo-ON /EIT software monitoring and compliance with quality procedures according to the standards of Sidel Group. Your...