Senior Technical Writer

hace 5 días


Desde casa, México EPAM Systems A tiempo completo

Are you passionate about writing for technical content and building learning experiences? We are hiring a** Senior Technical Writer (Instructional Design)** to join our Workforce Experience consulting team to develop training content for multiple industries.

RESPONSIBILITIES
- Work with client stakeholders and Subject Matter Experts to develop and write content for user support articles and learning experiences
- Write content for knowledge base sites, video scripts, and training materials
- Design learning deliverables and develop using authoring tools to create effective instructional assets (e.g., eLearning modules, online courses, facilitator guides, instructional decks)
- Ensure all deliverables and products are professionally written, edited, and proofread
- Conduct QA reviews and pursue continuous improvement of processes
- Communicate regularly with client stakeholders, product owners, and SMEs, as well as internal EPAM teams and colleagues during the development process
- Build strong relationships with client stakeholders and internal teams to leverage tools and resources
- Partner with clients to enhance, edit, and reformat legacy content and identify new opportunities for content creation
- Manage projects through all phases of their life cycle, including project initiation and requirements gathering, design, development, implementation, and project closure
- End-to-end responsibility for project delivery as well as governing the delivery across stakeholders, ensuring the overall solution is of top-notch quality

**REQUIREMENTS**:

- 3+ years of experience writing within multiple channels (help center, knowledge base, technical, scripts, web content, video, instructional design, etc.)
- Ability to quickly process, analyze, and re-structure large amounts of information
- Experience writing technical content for Knowledge Bases, Help Centers, and user support content
- Light HTML5 experience a plus
- Engaging and motivated writer who can bring technical or conceptual content to life
- Knowledge of instructional design methodologies including but not limited to: ADDIE model, SAM, backward design, e-learning blueprint, design thinking, and interactive learning experiences
- Good eye for visual design and an understanding of experience design
- Equal facility for working independently and as part of a team
- Track record of being reliable, responsive, and client-centered
- Ability to work in a fast-paced environment while effectively managing and prioritizing multiple projects
- Fluent English communication skills at a C1 level

WE OFFER
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills


  • Technical Writer

    hace 6 meses


    Desde casa, México Talent Accelerator A tiempo completo

    We are currently seeking a Technical Writer to join our team. As a Technical Writer, you will play a crucial role in developing documentation for various infrastructure environments. **Responsibilities**: - Develop comprehensive documentation for processes involving Infrastructure as Code (IaC), Storage, High-Performance Computing (HPC), Linux...

  • Technical Writer

    hace 6 meses


    Desde casa, México Talent Accelerator A tiempo completo

    We are currently seeking a Technical Writer to join our team. As a Technical Writer, you will play a crucial role in developing documentation for various infrastructure environments. **Responsibilities**: - Develop comprehensive documentation for processes involving Infrastructure as Code (IaC), Storage, High-Performance Computing (HPC), Linux...

  • Technical Writer

    hace 6 meses


    Desde casa, México Global Applications A tiempo completo

    Title: Technical Writer Remote Jade /Marvell - Experience in developing documentation for processes involving IaC, Storage, HPC, Linux administration, networking and cloud - Experience developing documentation in wikis for collaboration tools like confluence - Experience in compiling and replaying processes to determine accuracy, consistency, gaps and...


  • Desde casa, México EPAM Systems A tiempo completo

    **DESCRIPTION**: Are you a skilled Technical Writer with a passion for creating clear and concise documentation? Do you thrive in dynamic, collaborative environments? If so, we have an exciting opportunity for you! We're currently seeking a **Technical Writer **to join our vibrant team. This role offers the chance to create and maintain technical...


  • Desde casa, México EPAM Systems A tiempo completo

    We are seeking a **Senior Technical Writer (Instructional Design)**to join our Workforce Experience consulting team at EPAM. RESPONSIBILITIES - Collaborate with client stakeholders and Subject Matter Experts to develop and author content for user support articles and educational initiatives - Craft scripts for videos and write content for knowledge bases...


  • Desde casa, México Bard na nGleann A tiempo completo

    Bárd is a leading, award-winning company that facilitates meaningful connections between businesses and their audiences. Our team of experts combines technical expertise with creative storytelling to demystify complex topics and empower audiences. About the Role Our client, a multinational software corporation, is a leading provider of software solutions,...

  • Lead Technical Writer

    hace 5 días


    Desde casa, México EPAM Systems A tiempo completo

    Do you have a passion for crafting technical content and designing learning experiences? We are seeking a **Lead Technical Writer (Instructional Design)**to become a part of our Workforce Experience consulting team, where you will develop instructional content across various industries. RESPONSIBILITIES - Collaborate with client stakeholders and Subject...

  • UX Writer

    hace 6 meses


    Desde casa, México WorkBox S.A de C.V A tiempo completo

    **UX Writer** **Primary Skills**: - UX Writing, Content Designing, Writing for Accessibility, online publishing or Journalism - Duration: 6+ months (possibility of extension) **JOB RESPONSIBILITIES** - **Write clear, concise user-interface text for products.**: - **Articulate complex, technical concepts clearly and without jargon.**: - Design...

  • Junior Rfp Writer

    hace 3 meses


    Desde casa, México Effectiff LLC A tiempo completo

    Effectiff is seeking a Junior RFP Writer to analyze the market and competitors, identify viable RFP opportunities, and assess their feasibility. The role involves preparing, coordinating, and submitting high-quality RFP responses that align with the company's strategic goals. **Responsibilities**: - Write technical responses to RFPs in the US - Work...

  • Lead Technical Writer

    hace 6 días


    Desde casa, México EPAM Systems A tiempo completo

    EPAM's Workforce Experience consulting team is looking to hire a **Lead Technical Writer (Instructional Design)**to their ranks. RESPONSIBILITIES - Collaborate with client stakeholders and Subject Matter Experts to develop and write content for user support articles and educational programs - Develop video scripts and generate content for knowledge bases...

  • Content Writer

    hace 2 meses


    Desde casa, México Wing Assistant A tiempo completo

    **Content Writer (Remote)** Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Bilingual Content Writer! **Duties and Responsibilities include but are not...


  • Desde casa, México IQVIA A tiempo completo

    ob Overview - Strategic Proposal Developer Deliver high quality, professional, strategic proposal documents to customers in a timely manner. Ensure that text clearly and succinctly conveys technical understanding and best value solutions. Ensure that proposal content addresses the customer’s needs and ‘hot buttons’, as well as IQVIA Biotech...


  • Desde casa, México Right Balance A tiempo completo

    **Company Overview** Headquartered in Los Angeles, California, Right Balance applies the latest technology and best engineering practices to help businesses grow. We’re in the top 50 companies to watch in LA. **Role Overview** We’re looking for a strong senior-level technical recruiter to join our team. Acquiring top-quality technical talent is one of...


  • Desde casa, México ITKAWA A tiempo completo

    **Technical/Systems Analyst (Senior) - Santander** **Esquema de trabajo**: 100% Remoto. **Salario**: Abierto a negociar de acuerdo a experiência. **Duración**: Posibilidad de prórrogas y/o contratación a tiempo completo. **Educación**: Sistemas Computacionales, Informática, Mecatrónica, Electrónica y comunicaciones o afín. **Idioma**:Inglés...


  • Desde casa, México Praxis A tiempo completo

    **Job Title**: Technical Writer - GitHub IO and Documentation Specialist LOCATION: Remote Mexico or Costa Rica **Project Scope**: We are looking for an experienced Technical Writer to refine and maintain our GitHub IO site, which presents a collection of example code, components, infrastructure, and documentation in an interactive format. This role is...


  • Desde casa, México Ciena A tiempo completo

    **Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

  • Senior SEO Manager

    hace 6 meses


    Desde casa, México Elife A tiempo completo

    **Our Company**: A fast-growing start-up headquartered in San Francisco, CA, USA in the heart of Silicon Valley. We recruit worldwide as our customer base is global. All employees outside San Francisco headquarter work remotely. Elife is a Startup developing innovative technology in the passenger transport industry, providing any type of ground...


  • Desde casa, México Zillow A tiempo completo

    **About the team**: Join our dynamic AI Enablement Team in Data Engineering, playing a key role in supporting Zillow's innovative AI initiatives. As a Senior TPM, partner with AI and ML teams to define data solutions for ML pipelines powering GenAI offerings. Contribute to designing and implementing data engineering solutions for key metrics and insights...


  • Desde casa, México Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Technical Leader

    hace 6 meses


    Desde casa, México The Cervantes Group A tiempo completo

    **Tech Lead - remote from MX** **Role Description**: The Senior Digital Technical Lead will play a pivotal role in collaborating with the Product Manager to envision and deliver cutting-edge customer experiences across various digital domains - Customer Onboarding, Customer & Account Servicing, Payments, or Security for a large digital transformation. This...