Vmo Analyst

Description

The IS VMO Analyst assists the VMO team in establishing appropriate monitoring, on behalf of a customer organization, of the execution of third party contracts for the delivery of IS products and services.

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- The IS VMO Analyst assists in managing the day-to-day operational oversight and performance management of a service provider, including escalation of issues to Nissan and Vendor executives when needed.
- The IS VMO Analyst assists the Vendor Management team’s effort in the provision of advice, assistance and leadership in any area associated with the procurement, provision, delivery, maintenance or effective use of information systems and their environments.
- The IS VMO Analyst assists with the systematic management of documentation pertaining to Policies and Procedures on how the two parties will work together to enable the Vendor to deliver the services. The IS VMO Analyst assists in setting direction for the type and content of required communication from vendors.
- The IS VMO Analyst will communicate with various roles and levels within the organization up to and including Nissan IS executives.

**Requirements**:
Job Knowledge and Skill
- Excellent communication skills enabling the IS VMO Analyst to effectively establish partnerships with service providers.
- Excellent problem solving skills. The IS VMO Analyst must have technical skills and the ability to understand technical systematic issues and communicate issues effectively to vendors, management and peers.
- Excellent writing capabilities enabling the IS VMO Analyst to communicate information and ideas in writing so others will understand.
- Must be flexible and possess the ability to adapt to changing priorities.
- Ability to write clearly and communicate information and ideas in writing so others will understand.
- Possesses listening skills enabling the VMO Analyst to listen, interpret and understand what other people are saying, asking questions when appropriate.
- Supports team building by building mutual trust and encourages respect and cooperation among team members.

**Experience**:
5 years overall IS/IT experience with at least some time working with third party vendors with offshore personnel.

Preferred Qualifications: Experience with financial analysis.

3 years