Reservations Manager

RESERVATIONS ASSISTANT

HOTEL
- Overseeing reservations; receiving, and making calls
- Updating Booking and Expedia
- Tracking waiting list and past hotel guests.
- Weekly mailing for hotel openings.

VILLA
- Tracking marketing inquiry list
- Tracking past villa guest list
- Mailing last minute discounts and special deals
- Updating VRBO and Air B n B to reflect all bookings
- Understand and be able to help in guest services position - booking client transport, golf carts, food and beverage, spa, and entertainment, etc.

WEDDINGS
- Responding to wedding inquiries with general pricing and information (format provided)
- Following up on inquiries

RETREATS
- Respond to retreat inquiry with basic info involving Jeffrey
- Follow up on retreat inquiries.
- Check listings for retreats
- Mailing weekly

**Requirements**:
Fluency in English and Spanish

Proficent in all Microsoft Office Suite products -with an emphasis in Excel

Must be willing to relocate to Isla Mujeres

Organized and able to multi-task

Corroborate with team multiple members

Provide adequate professional refereneces

**Salary**: From $15,000.00 per month

Ability to commute/relocate:

- 77440, Isla Mujeres, QRoo.: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you read and write fluently in English and Spanish?

**Experience**:

- Hospitality: 3 years (required)

**Language**:

- English and Spanish (required)

Application Deadline: 31/03/2023