Bilingual Loss Prevention Representative
hace 2 semanas
At AT&T we´re redefining the future of connectivity. At our core is a passion to serve our customers with products and services that create connections, improves lives and allows millions to share the stories and experiences that matter.
**As a Bilingual Loss Prevention Representative, you will**:
- Play a critical role in getting customers connected to new services and protecting revenue losses. Partnering with our U.S.based sales teams -and occasionally with the end user directly
- You’ll review customer credit files and existing account activity to make approval decisions for new service activations.
- We’ll rely on your analysis to spot trends and make sound business decisions that protect the company and our customers from revenue losses associated with fraud and non-payment.
**Requirements for this opportunity**:
- Native / Bilingual Proficiency
- highly fluent (native) in English comprehension, speaking and writing.
- High school education (some college is a bonus).
- 2 years of related experience - customer service, billing, collections, loss prevention.
- Experience using a Windows-based PC.
You will need to be available to work from our office in Toreo, Naucalpan for a 40-hour shift during our hours of operation - Monday to Saturday, 9:30am-8:30pm. In exchange, we offer:
- Monthly gross salary MXN $25,166
- Monthly Grocery Vouchers MXN $3,146
- Monthly Restaurant vouchers MXN $2,517
- Life Insurance
- Savings Fund
- SGMM
- 30 days of Christmas Bonus
-
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