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IT Helpdesk
hace 3 semanas
GBS MX está buscando un **HELPDESK** que proporcionará soporte de primer nível para corporativo documentando incidentes y escalando casos cuando sea necesario. También organizará e inventariará los equipos y servicios de la red local.
HelpDesk es la primera línea de soporte para los usuarios. Para hacerlo, el personal de TI debe tener sólidas habilidades de comunicación y comprender los objetivos de la organización relacionados con el servicio al cliente.
**Habilidades**
- Habilidades de comunicación.
- Habilidades de escritura.
- Habilidades de entrenamiento.
- Mantener la documentación en Spiceworks de todas las incidencias de los usuarios.
- Conocimiento actualizado de Windows Server 2008-2016 +
- Conocimiento actualizado de MS Windows 10 y superior
- Gestión del inventario
- Ingles conversacional/avanzado
**Habilidades Técnicas**:
- Experiência en soporte técnico de TI
- Nível de inglés conversacional
Tipo de puesto: Tiempo completo
Salario: $20,000.00 - $25,000.00 al mes
Horario:
- Turno de 10 horas
Prestaciones:
- Aumentos salariales
- Bebidas gratis
- Descuentos y precios preferenciales
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Programa de referidos
- Seguro de vida
- Servicio de comedor
- Servicio de comedor con descuento
- Uniformes gratuitos
Pregunta(s) de postulación:
- ¿Cuál consideras es tu nível de inglés y por qué?
Experiência:
- HELPDESK: 1 año (Deseable)
Idioma:
- INGLES (Deseable)
Lugar de trabajo: Empleo presencial
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