Remote Help Desk Support Specialist
hace 3 semanas
We are seeking a highly motivated and skilled **Remote Help Desk Support Specialist **to join our team. As a key member of our support team, you will be responsible for providing efficient and effective technical assistance to our clients, resolving issues related to Microsoft Office, Apple devices, laptops, tablets, and more.
**Responsibilities**:
- Perform imaging of laptops and setup of new devices, including laptops, iPads, tablets, and phones.
- Manage remote device/mobile device management using Manage Engine MDM.
- Work with Active Directory for user management and access control (as needed).
- Handle password resets and account management tasks.
- Conduct printer troubleshooting to ensure seamless operation.
**Qualifications**:
- Proven experience in a help desk or technical support role, preferably in a remote environment.
- Proficiency in Microsoft Office suite and experience with Apple devices.
- Familiarity with remote device/mobile device management tools, preferably Manage Engine MDM.
- Strong troubleshooting skills and the ability to effectively diagnose and resolve technical issues.
- Experience in setting up and imaging laptops and other devices.
- Knowledge of Active Directory and basic network concepts is a plus.
- Excellent communication skills and a customer-oriented mindset.
- Ability to work independently and collaboratively in a remote team environment.
- Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are advantageous but not required.
Pay: $12,000.00 - $16,000.00 per month
**Education**:
- High school or equivalent (required)
**Language**:
- English (required)
Work Location: On the road
-
IT Help Desk – MXL
hace 1 mes
Mexicali, México Redial BPO A tiempo completoIT Help Desk Recién egresado de ingeniería en sistemas/Lic. en Informática con experiencia demostrable.Actividades: Conocimientos en redes (básico/avanzado) (LAN) e inalámbricas. Conocimientos en equipo de cómputo. Mantenimiento preventivo al hardware (sopleteos, empastado). Cambio de partes y diagnóstico de fallos. Instalación de software (libre,...
-
IT Technician
hace 6 días
Mexicali, Baja California, México Intuitive Surgical A tiempo completoJob DescriptionPrimary Function of Position:The IT Support Technician I is, on a day-to-day basis, responsible for first line user support for all IT related issues, problems, and training. The IT Support Specialist I is also responsible for creating, and dispatching Work Orders to Tier II and Tier III specialists using our help desk utility. Successful...
-
IT Technician
hace 6 días
Mexicali, México Intuitive Surgical A tiempo completoJob DescriptionPrimary Function of Position:The IT Support Technician I is, on a day-to-day basis, responsible for first line user support for all IT related issues, problems, and training. The IT Support Specialist I is also responsible for creating, and dispatching Work Orders to Tier II and Tier III specialists using our help desk utility. ...
-
Technical Support
hace 1 mes
Mexicali, México LTVplus LLC A tiempo completo**KEY TECHNICAL SKILLS, KNOWLEDGE and QUALIFICATIONS**: - Minimum of high school diploma or equivalent required, post high school education preferred. - Technical certifications including A+, Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications are highly desired. - 6+ months customer service or...
-
IT Technician
hace 2 días
Mexicali, B.C., México Intuitive A tiempo completoJob Description Primary Function of Position: The IT Support Technician I is, on a day-to-day basis, responsible for first line user support for all IT related issues, problems, and training. The IT Support Specialist I is also responsible for creating, and dispatching Work Orders to Tier II and Tier III specialists using our help desk utility. Successful...
-
Business System Support Specialist
hace 1 día
Mexicali, Baja California, México Emerson A tiempo completoThe Lifecycle Services (LCS) Business System Support Specialist is responsible for the day-to-day support of North America activities related to repair and manufacturing orders, service delivered training invoicing, and Valve Condition Monitoring. This role will be instrumental in ensuring we meet our service level commitments by delivering accurate and...
-
Sales Support Specialist
hace 1 mes
Mexicali, México Garrett Advancing Motion A tiempo completoResponsible for providing technical sales support for the [Fill in the blank] organization while developing, deploying, and enabling the key processes within Sales and Marketing. Coordinate with stakeholders to ensure alignment and profitable business growth. Develop and assess sales support libraries and templates to enable scalable work processes as well...
-
Technical Support L1
hace 1 mes
Mexicali, México LTVplus LLC A tiempo completo**KEY TECHNICAL SKILLS, KNOWLEDGE and QUALIFICATIONS**: - Minimum of high school diploma or equivalent required, post high school education preferred. - Technical certifications including A+, Network+, Security+ or Microsoft Desktop Support Engineer/Microsoft Certified Professional (MCP) certifications are highly desired. - 6+ months customer service or...
-
Remote Customer Support Representative
hace 1 mes
Mexicali, México Design Pickle A tiempo completo**About This Role** Hello, prospective pickle! Design Pickle is currently seeking to expand our Customer Support team by adding a Customer Support Representative. As the first point of contact for our creative services company, you’ll be the go-to guide for our clients, providing solutions that inspire and engage with a community driven by creativity. If...
-
Cycle Count Specialist
hace 1 mes
Mexicali, México Emprego MX A tiempo completoDescripción y detalle de las actividades The primary function of this Inventory Control Specialist is to ensure inventory accuracy. The Inventory Control Specialist works closely with warehouse personnel and other departments as required to research inventory discrepancies and document and report errors and resolutions. The Inventory Control Specialist...
-
Technical Support Representative
hace 1 mes
Mexicali, México Web Shop Manager A tiempo completo**WSM is an American company based in San Diego, California. WSM is an industry-leading e-commerce platform for auto parts suppliers. Clients all over the country rely on us to deliver the technology they need to grow their businesses. Our 35+ person company is well-established and ripe for growth. We are looking for a Technical Support Representative to...
-
IT Technician
hace 5 días
Mexicali, México Intuitive Surgical A tiempo completoCompany DescriptionDescripción de la empresaEn Intuitive, estamos unidos detrás de nuestra misión: creemos que la atención mínimamente invasiva es la atención que mejora la vida. Mediante la inventiva y la tecnología inteligente, ampliamos el potencial de los médicos para curar sin limitaciones.Como pioneros y líderes del mercado en cirugía...
-
IT Technician
hace 6 días
Mexicali, México Intuitive A tiempo completoCompany Description Descripción de la empresa En Intuitive, estamos unidos detrás de nuestra misión: creemos que la atención mínimamente invasiva es la atención que mejora la vida. Mediante la inventiva y la tecnología inteligente, ampliamos el potencial de los médicos para curar sin limitaciones. Como pioneros y líderes del mercado en...
-
IT Technician
hace 5 días
Mexicali, México Intuitive Surgical Inc A tiempo completoCompany DescriptionDescripción de la empresaEn Intuitive, estamos unidos detrás de nuestra misión: creemos que la atención mínimamente invasiva es la atención que mejora la vida. Mediante la inventiva y la tecnología inteligente, ampliamos el potencial de los médicos para curar sin limitaciones. Como pioneros y líderes del mercado en cirugía...
-
People Services Specialist
hace 5 días
Mexicali, Baja California, México Intuitive Surgical A tiempo completoJob DescriptionAs a member of the People Services team, the People Services Specialist will play a key role in supporting HR programs, policies, and processes to ensure HR service delivery is timely and efficient. The People Services Specialist is responsible for completing a variety of tasks to support the daily operations of the HR department. Responsible...
-
Sales Support
hace 1 mes
Mexicali, México Medical Departures Inc. A tiempo completoHigh-speed**About the role**: Medical Departures’ Sales Support - DSO agents are responsible for helping patients receive timely quotes & to book their dental appointments at our global clinics via our platform. You will be responsible for the quote & appointment process from beginning to end; ensuring that quotes & appointments are accurate and completed...
-
Accounts Payable Specialist
hace 4 semanas
Mexicali, México TBM Carriers de México S.A. de C.V. A tiempo completoJob Summary: We are seeking a detail-oriented and organized Accounts Payable Specialist to join our team. The Accounts Payable Specialist will be responsible for managing all aspects of accounts payable, including following up on account statements, uploading invoices from vendors and carriers into our system, and ensuring accurate and timely...
-
People Services Specialist
hace 5 días
Mexicali, México Intuitive Surgical A tiempo completoJob DescriptionAs a member of the People Services team, the People Services Specialist will play a key role in supporting HR programs, policies, and processes to ensure HR service delivery is timely and efficient. The People Services Specialist is responsible for completing a variety of tasks to support the daily operations of the HR department. Responsible...
-
Sales Support
hace 1 mes
Mexicali, México Medical Departures Inc. A tiempo completo**About the role**: Medical Departures’ Sales Support - DSO agents are responsible for helping patients receive timely quotes & to book their dental appointments at our global clinics via our platform. You will be responsible for the quote & appointment process from beginning to end; ensuring that quotes & appointments are accurate and completed in a...
-
Shopify and Digital Sales Specialist
hace 4 semanas
Mexicali, México C2B HOLDINGS A tiempo completo**Shopify and Digital Sales Specialist** 1. Understand Shopify a. Engage Shopify to increase revenue and sales b. Be able to create codes, collections, monitor the website c. Building, launching and maintaining collections d. This person will own the shopify roll for Eliel Ecommerce team e. Quality control the website f. Load images into Shopify i....