Condo Administrator

**Description**:
**_Gordian Staffing, A New Way of HR_**

Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions.

**Get to know our customer**:
A company focused on HOA & Condominium Management, which nowadays is planning to expand in new markets and keep growing up as it's been in the last years.

The main duties and activities for the **Condo Administrator** are:

- Respond to routine customer service requests and handle them appropriately - i.e., trash not picked up, contact vendor to cure.
- Assist in obtaining bids/following up with vendors on the status of bids.
- Make calls/troubleshoot utility issues.
- Update work orders and action items.
- Send weekly and monthly portfolio reports.
- Assist in managing parking passes/parking pass tracking.
- Make calls/troubleshoot utility issues, and report any issues to PM and progress.
- Assist in obtaining bids/following up with vendors on the status of bids, and obtain the required documents from new vendors. Report any issues to PM and progress.
- Respond to customer requests regarding non-pick-up trash, contact the vendor, and ensure pick-up.
- Report any issues to PM.
- Provide PM the information to send notice to Owners.
- On-call participation one week a month.
- Back up on the phone.

**Work schedule**

**WE OFFER**:

- Competitive Salary
- Law benefits
- Remote Work and equipment.
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)

After the 3-month probation contract, we add the following:

- Minor medical insurance (Clinic may vary according to your city)
- Food vouchers (10% of the gross salary)
- Restaurant tickets ($2,000 pesos)
- Saving fund (8% of the gross salary)

**Requirements**:

- MUST: Advanced English - Strong communication skills: writing and speaking (it will be verified in the interview process)
- More than 3 years of experience in customer service roles.
- 1 year of experience in administrative roles.
- High school diploma.
- Availability to be "on-call" to solve emergencies one week a month.
- Feel comfortable working with different software and platforms.