Corporate Workplace Threat Manager
hace 4 meses
**Description**
The Corporate Workplace Incident Threat Manager is responsible for investigating reports of workplace violence, building and maintaining partnerships with key stakeholders, and providing victim support and access to resources in a corporate environment. The Threat Manager works closely with other security teams and will specialize in assessing threats and risk mitigation on matters involving threats of violence-both internal and external-inappropriate communications, assault, harassment, suicidal ideation, and other incidents of workplace violence.
The Threat Manager uses technology, analysis, interviewing, and assessment techniques to protect and safeguard personnel, information, and assets. As part of the Corporate Workplace Incident Management (WIM) team, the Threat Manager contributes to providing expertise and resources to local security and Human Resources partners involving global locations and personnel. The Threat Manager shares the overall team goal of embracing the concepts of continuous process improvement, innovation, and shared risk management.
**Responsibilities**
- Conduct investigations into workplace related incidents with utmost confidentiality and a customer-centric approach, providing recommendations to the business and individuals involved in the investigation, as necessary. Investigations will range from threats originating from external sources outside the company to internal incidents and issues such workplace violence or threats of violence or suicide.
- Build collaborative cross-functional partnerships and contribute to Multi-Disciplinary Teams, within Security groups, Human Resources, Employee Relations, and Legal teams, leading training and awareness sessions to focus on incident prevention, as well as developing initiatives using data stemming from investigations.
- Act as contact and liaison with local and national law enforcement agencies
- Conduct interviews of victims, witnesses, and persons of interest utilizing established interviewing techniques and skills specific to corporate investigations.
- Provide victim support and access to resources.
- Conduct threat assessments with a focus on risk mitigation and collaboration with relevant business partners.
- Possess highly developed written and verbal communication skills, clear and precise writing skills, and effective interpersonal skills.
- Organize, prioritize, and investigate multiple incidents, as part of a caseload, with overlapping deadlines and client-imposed priorities.
- Participate in training and mentoring opportunities.
- Collect, document, and preserve video, still images, documents, and other materials connected to an investigation and maintain them as part of the investigations workflow and case adjudication process.
- Use a structured investigative workflow and case management system to track and close investigations, and analyze trends and patterns in order to identify causation, mitigate loss, and change processes to prevent future incidents.
- Analyze CCTV video, access control systems, and other data collection capabilities, in response to incidents in order to identify behaviors, root causes, locations, potential evidence, and/or person(s) involved.
- Conduct and manage investigations using both automated and manual tools, such as Adobe Photoshop, Adobe Acrobat DC, Adobe Lightroom, Adobe Bridge, Microsoft Word, Lenel, Microsoft Outlook, and a cloud-based case management system.
- Pass a background investigation.
- Compile and publish case management metrics.
- Other duties as assigned.
**Requirements**:
- Bachelor’s Degree (preferred)
- 4+ years of experience working in Corporate Investigations, Law Enforcement, Security Operations, Incident Management, Social Services, Human Resources, or related field.
- Familiarity with professional threat assessment organizations including the Association of Threat Assessment Professionals, (ATAP) (preferred).
- Have prior experience in conducting in-depth and complex corporate, product, and/or vendor investigations.
- General knowledge of regional legislation pertaining to investigation approaches and potential legal liabilities
- Be willing to learn new methods and approaches to seemingly familiar problems/situations.
- Have experienced the benefits, and understands the value, of being a team player in a corporate culture that relies on diversity and shared goals to break through obstacles and solve problems; and how one individual, who does not understand or embrace these values, can undermine, divide, and derail their team’s motivation and effectiveness.
- Have familiarity and experience with the investigation of workplace violence cases/issues/incidents utilizing structured professional judgment tools (preferred).
- Have experience using the P.E.A.C.E. interview method or familiarity with the process (Preferred, but not required).
- Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or excha
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