Noc Engineer

**NOC ENGINEER**:

- Publication Date: Feb 9, 2024- Ref. No: 506813- Location: Mexico City, Mexico city, MX, 06600**Who we are.**
Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities.
Learn more on **Advancing what matters**

**The future is our choice**
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.

**NOC Engineer. Onsite position. Monterrey N.L. Mexico**

**The NOC operates 24/7 to provide continuous monitoring, therefore this position is for 12-hour shift during days, nights, and weekends.**

Key functions and characteristics of the Network Operations Center Engineer role include:

- Adheres to policies, procedures, and standards.
- Collaboration. Work closely with system administrators, network engineers, and other IT professionals to address complex issues and implement changes.
- Easily adapts to change and remains stable in stressful situations. Demonstrates an understanding of diversity and supports system goals.
- Receive alerts and notifications from monitoring tools and systems. These alerts could indicate potential problems, outages, or performance issues that need immediate attention.
- Maintain detailed documentation of network configurations, changes, and incident resolutions. This documentation is crucial for future reference and continuous improvement.
- Prioritizes work appropriately, carrying out assignments with the appropriate level of direction and completing tasks within deadlines.
- Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload problems in a timely manner.
- Enters work time appropriately and timely into applicable systems.

Qualifications:

- Ability to work overnight shifts and weekends.
- Leadership experience is a plus but not required.
- 3+ years' experience as a Network Operations Center Engineer or in a similar role.
- Advanced experience with Cisco routers and switches.
- In-depth knowledge of: BGP, EIGRP, TCP/IP, DNS, DHCP, Telnet, SSH, FTP.
- Experience with Microsoft Office tools and Citrix VDI during day-to-day operations
- Strong analytical and problem-solving skills.

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.

**Learn more about us**
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here.

Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here