Home Lending Specialist

See yourself in our team

Our Home Lending Specialists are the type of people who thrive on creating long-lasting relationships. They know how to ask the right questions to deliver appropriate lending solutions and build trust, confidence, and advocacy in every interaction.

We are seeking a full time Home Lending Specialist at our Sunbury Branch.

Do work that matters

Whether a customer is buying their first or second home, investing in a property, refinancing, building, or renovating; you will be there to deliver the right solutions at the right time and trusted to make the experience great for them.

More specifically you will:
- Provide support and advice to customers to help them achieve their home buying dreams-
- Make relevant suggestions to your customers based on the home buying goals they have set- Provide exceptional service to customers, building trust, confidence, and advocacy to help them secure and enhance their financial goals- Build your personal brand and network in the local community to enhance your credibility- Develop your business by building and maintaining internal and external referral sources, and seeking external referrals from existing customers- Contact home buying customers to build rapport, determine their needs and goals, and invite them into the branch for an appointment-
- Attend regular coaching sessions to develop your lending knowledge and skills, and coaching your branch colleagues on best practice- Research the broader market, and economic and industry changes affecting customers and the Group- Use tools to capture customer feedback, and taking action to correct any service breaks and drive improvement

We're interested in hearing from people who have:
- Experience in a similar home lending role from within a bank or mortgage broker environment- Demonstrated business development success- A well-developed knowledge of home lending products and the current responsible lending legislation

At CommBank, we believe in working for a place that works for you. We have many flexible working options within our team so talk to us about which arrangements would work best for you.-Sidekick
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Advertising End Date: 17/01/2023